Supervisor - Beauty Retail - 5 Days Work Week - From $2950

STRIP PTE. LTD.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Benefits offered by this job

Commissions!Group Medical Insurance

F&B and Beauty Perks & Discounts

Training Provided

Completion Bonus

Referral Program

Job summary

STRIP PTE. LTD. in Singapore is recruiting a branch supervisor to oversee daily operations of the waxing and AFT studio. You will lead therapists, manage resources, and collaborate with management to drive customer satisfaction and sales performance.

The role requires 3–5 years of relevant experience, strong communication skills, and a passion for continuous improvement in a fast-paced beauty environment. Training and development are emphasized.

Qualifications

• 3–5 years of relevant working experience.
• Strong communication skills and love delivering exceptional customer service.
• Results-oriented, focused on customers, and passionate about continuous improvement.

Responsibilities

• Supervise the daily activities of the branch to ensure customer satisfaction and budget objectives are met.
• Lead all branch functions and allocate resources to meet goals.
• Oversee day-to-day operations for optimal branch efficiency.
• Manage a team of therapists with guidance to achieve targets.
• Collaborate with management to optimize staff performance and development.
• Ensure operating policies and procedures are followed and compliance is maintained.
• Responsible for achieving branch sales targets and responding to complaints promptly.

Skills

Customer service

Communication

Team leadership

Sales

Job description

STRIP - Singapore's first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.

Team Benefits

• 5 Days per week (including weekends & PH)
• Commissions!Group Medical Insurance Benefits
• F&B and Beauty Perks & Discounts!
• Training Provided
• Completion Bonus
• Referral Program

Job Description

• Supervise the daily activities of the branch to ensure that customer satisfaction and budget objectives are met.
• Understands and leads all branch functions; allocates resources appropriately to meet functional and branch goals.
• Supervises the day-to-day activities of the branch to ensure optimal efficiency operations of the branch.
• Manage a team of therapist by providing guidance in achieving target.
• Works closely with management to optimize all aspects of staff performance and development.
• Follows operating policies/procedures and ensures employee compliance.
• Responsible for achieving branch sales target.
• Respond to complaints promptly - taking appropriate courses of action to turn unhappy patrons into return guests.
• Any other duties as assigned by the Management.

Requirements

• At least 3 to 5 years of relevant working experience.
• Strong communication skills and love delivering exceptional customer service.
• Results-oriented, focused on customers, and passionate about continuous improvement.