Supervisor / Assistant Outlet Manager

Cloudfields Pte Ltd; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance incentives

Staff meals and benefits

Training and development opportunities

Opportunities for career progression

Friendly and collaborative working环境

Job summary

Cloudfields Pte Ltd is seeking a Bakery Supervisor / Assistant Manager to lead daily bakery operations in Singapore, ensure top-tier customer service, and supervise front-of-house while coordinating with the production team.

The role requires strong leadership, experience in F&B/bakery, and a hands-on approach to cash handling, POS systems, inventory and shift coverage. Willingness to work weekends and holidays is needed.

Qualifications

• 2–3 years of experience in F&B, bakery, cafe, retail or hospitality operations.
• Supervisory or team leadership experience preferred.
• Bakery, cafe or specialty food experience is an advantage.
• Strong customer service and communication skills.
• Able to lead a team and manage daily operations.
• Good understanding of POS systems, cash handling and basic inventory management.
• Able to work in a fast-paced environment and handle multiple priorities.
• Good attention to detail and a strong sense of ownership.
• Willing to work shifts, weekends and public holidays.
• Locals / WP applicants welcome.

Responsibilities

• Oversee day-to-day bakery operations with the management team.
• Ensure opening and closing procedures are followed.
• Maintain cleanliness, organization and presentation in the bakery.
• Display products attractively, label and replenish as needed.
• Coordinate with production on replenishment and inventory.
• Maintain service standards and cash/digital payment handling.
• Provide warm, professional service and supervise service crew.
• Monitor daily sales and identify opportunities to improve performance.
• Ensure accurate cash, card and digital payment handling.

Skills

Strong customer service

Communication skills

Cash handling

Inventory management

Team leadership

Tools

POS systems

Job description

About the role

As the Bakery Supervisor / Assistant Manager, you will support the management team in overseeing daily bakery operations and ensuring that customers receive a consistently high-quality experience. You will supervise the front-of-house team, ensure products are presented and replenished properly, manage daily opening and closing procedures, and help maintain smooth communication between the bakery and kitchen/production team.

Key responsibilities

• Assist the management team in overseeing the day-to-day operations of the bakery.
• Ensure the bakery is properly prepared before opening and efficiently closed at the end of the day.
• Maintain high standards of cleanliness, organisation and presentation throughout the bakery.
• Ensure products are displayed attractively, properly labelled and adequately replenished.
• Monitor product availability throughout the day and coordinate with the production team on replenishment requirements.
• Ensure operating procedures and service standards are consistently followed.
• Provide warm, friendly and professional service to customers.
• Supervise and support service crew and junior team members during daily operations.
• Monitor daily sales and identify opportunities to improve sales performance.
• Ensure accurate handling of cash, card and digital payments.

About you

• Minimum 2–3 years of experience in F&B, bakery, café, retail or hospitality operations.
• Previous supervisory or team leadership experience is preferred.
• Bakery, café or specialty food experience is an advantage.
• Strong customer service and communication skills.
• Comfortable leading a team and taking responsibility for daily operations.
• Good understanding of POS systems, cash handling and basic inventory management.
• Able to work in a fast-paced environment and handle multiple priorities.
• Good attention to detail and a strong sense of ownership.
• Willing to work shifts, weekends and public holidays.
• We welcome locals / WP to apply

Benefits

• Competitive salary based on experience and capabilities.
• Performance incentives.
• Staff meals and benefits.
• Training and development opportunities.
• Opportunities for career progression within a growing F&B group.
• A friendly and collaborative working environment.