Supervisor

MONKEY SHOULDER F&B PTE. LTD.; Singapore; On-site; SGD 4,000 - 5,000; Full time

Job summary

Monkey Shoulder F&B Pte. Ltd. in Singapore is seeking a capable service supervisor to oversee daily outlet operations and lead a team of service staff.

You will train junior staff, ensure smooth customer service, handle enquiries, and support promotions and workflow improvements, while maintaining high standards of hospitality.

Qualifications

• Must have previous working experience in Singapore.
• Preferably from the F&B or service industry.
• Strong leadership and communication skills.
• Able to handle floor operations and guide junior staff.
• Responsible, proactive, and able to work independently.

Responsibilities

• Oversee daily outlet operations
• Lead, train, and supervise service staff
• Ensure smooth and efficient customer service
• Handle customer enquiries, feedback, and service recovery
• Assist with inventory checks, ordering, and staff scheduling
• Support management in implementing promotions & improving workflow

Skills

Leadership

Communication

Floor operations

Job description

Requirements

• Must have previous working experience in Singapore
• Preferably from the F&B or service industry
• Strong leadership and communication skills
• Able to handle floor operations and guide junior staff
• Responsible, proactive, and able to work independently

Job Responsibilities

• Oversee daily outlet operations
• Lead, train, and supervise service staff
• Ensure smooth and efficient customer service
• Handle customer enquiries, feedback, and service recovery
• Assist with inventory checks, ordering, and staff scheduling
• Support management in implementing promotions & improving workflow