SUPERVISOR

BN MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

BN MANAGEMENT SERVICES PTE. LTD. invites applications for an Equipment Receiving, Sorting and Dispatch Coordinator to supervise inbound catering equipment, ensure accurate recording and coordinate with washing, storage and flight teams.

The role supports daily flight catering operations on-site in Singapore. You will plan daily work, supervise ground staff, monitor inventories, hygiene, safety and continuous improvement initiatives, and produce daily operational reports to maintain service

Responsibilities

• Supervise the receipt of incoming catering carts, trays, containers, trolleys and other operational equipment.
• Verify equipment quantities and conditions against delivery records and operational documentation.
• Identify damaged, missing, contaminated or unsuitable equipment and arrange for segregation and reporting.
• Ensure all incoming equipment is properly recorded and directed to the appropriate washing, inspection or storage areas.
• Oversee the sorting and categorisation of equipment according to type, condition and operational requirements.
• Maintain accurate records of equipment movements, stock balances, losses and discrepancies.
• Monitor equipment availability and coordinate replenishment to support daily flight catering operations.
• Ensure equipment is stored systematically and can be retrieved efficiently when required.
• Supervise the release of clean, inspected and serviceable catering equipment to designated operational teams.
• Coordinate equipment requirements with food production, flight build-up and dispatch teams according to flight schedules.
• Verify that released equipment meets the required quantity, condition and cleanliness standards.
• Monitor the timely movement of equipment to prevent operational delays and shortages.
• Plan daily work schedules and allocate manpower according to operational volume and flight schedules.
• Supervise ground staff and provide guidance on equipment handling, work procedures and productivity standards.
• Monitor staff attendance, work performance and adherence to operational instructions.
• Coordinate with other departmental supervisors to resolve manpower shortages and workflow bottlenecks.
• Coordinate with the washing team to ensure that returned equipment is processed and made available for reuse.
• Monitor the transfer of equipment between receiving, washing, clean storage and release areas.
• Ensure that equipment is not released for operational use before meeting the required cleanliness and inspection standards.
• Report recurring hygiene issues, equipment damage and process deficiencies to the operations management team.
• Ensure staff comply with workplace safety procedures and proper equipment-handling practices.
• Monitor housekeeping and maintain clear access routes within receiving, storage and dispatch areas.
• Ensure appropriate segregation of damaged equipment and items requiring further inspection.
• Report workplace incidents, unsafe conditions and operational irregularities to management.
• Support internal audits and comply with applicable customer and site operating procedures.
• Prepare daily operational reports covering equipment movements, inventory discrepancies, manpower deployment and outstanding issues.
• Investigate equipment shortages, losses, delays and discrepancies, and recommend corrective actions.
• Monitor operational productivity and identify opportunities to improve workflow and equipment utilisation.
• Work with management and other departments to implement process improvements and maintain service standards.

Job description

A. Receiving and Inspection

• Supervise the receipt of incoming catering carts, trays, containers, trolleys and other operational equipment.
• Verify equipment quantities and conditions against delivery records and operational documentation.
• Identify damaged, missing, contaminated or unsuitable equipment and arrange for segregation and reporting.
• Ensure all incoming equipment is properly recorded and directed to the appropriate washing, inspection or storage areas.

B. Equipment Sorting and Inventory Control

• Oversee the sorting and categorisation of equipment according to type, condition and operational requirements.
• Maintain accurate records of equipment movements, stock balances, losses and discrepancies.
• Monitor equipment availability and coordinate replenishment to support daily flight catering operations.
• Ensure equipment is stored systematically and can be retrieved efficiently when required.

C. Releasing and Dispatch Coordination

• Supervise the release of clean, inspected and serviceable catering equipment to designated operational teams.
• Coordinate equipment requirements with food production, flight build-up and dispatch teams according to flight schedules.
• Verify that released equipment meets the required quantity, condition and cleanliness standards.
• Monitor the timely movement of equipment to prevent operational delays and shortages.

D. Operational Planning and Manpower Supervision

• Plan daily work schedules and allocate manpower according to operational volume and flight schedules.
• Supervise ground staff and provide guidance on equipment handling, work procedures and productivity standards.
• Monitor staff attendance, work performance and adherence to operational instructions.
• Coordinate with other departmental supervisors to resolve manpower shortages and workflow bottlenecks.

E. Equipment Washing and Hygiene Coordination

• Coordinate with the washing team to ensure that returned equipment is processed and made available for reuse.
• Monitor the transfer of equipment between receiving, washing, clean storage and release areas.
• Ensure that equipment is not released for operational use before meeting the required cleanliness and inspection standards.
• Report recurring hygiene issues, equipment damage and process deficiencies to the operations management team.

F. Safety and Compliance

• Ensure staff comply with workplace safety procedures and proper equipment-handling practices.
• Monitor housekeeping and maintain clear access routes within receiving, storage and dispatch areas.
• Ensure appropriate segregation of damaged equipment and items requiring further inspection.
• Report workplace incidents, unsafe conditions and operational irregularities to management.
• Support internal audits and comply with applicable customer and site operating procedures.

G. Reporting and Continuous Improvement

• Prepare daily operational reports covering equipment movements, inventory discrepancies, manpower deployment and outstanding issues.
• Investigate equipment shortages, losses, delays and discrepancies, and recommend corrective actions.
• Monitor operational productivity and identify opportunities to improve workflow and equipment utilisation.
• Work with management and other departments to implement process improvements and maintain service standards.