F&B SUPERVISOR

GOLDEN CAFE GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

GOLDEN CAFE GROUP PTE. LTD. at Golden Cafe Food Court in Katong is seeking an Outlet Supervisor to support daily operations, uphold SOPs, ensure smooth service, and coordinate within the outlet.

The ideal candidate has 3+ years in F&B ops, a valid Food Hygiene Certificate, proficient with POS and attendance tools, and the ability to work independently and with the team.

Qualifications

• Minimum N Level qualification with at least 3 years of relevant F&B operational experience.
• Possess a valid Food Hygiene Certificate.
• Experience in using Infotech attendance and scheduling modules is an advantage.
• Basic computer literacy and ability to use POS systems and operational software.
• Good hands-on problem-solving skills related to food court or coffee shop operations.
• Able to work independently and maintain positive working relationships within the team.
• Basic inventory monitoring and stock coordination experience preferred.

Responsibilities

• Assist in daily outlet operations and ensure compliance with SOPs and operational procedures.
• Manage POS system operations and maintain accurate daily sales records.
• Assist the Outlet Manager in staff scheduling and manpower arrangements.
• Ensure accuracy in cash handling and reconciliation processes.
• Maintain outlet cleanliness, organisation, and operational standards.
• Coordinate and ensure outsourced cleaning staff maintain proper cleanliness standards.
• Oversee food hygiene and safety practices within the outlet.
• Responsible for ordering, receiving, and checking goods and supplies.
• Support basic staff supervision and maintain workplace discipline and operational standards.
• Support daily operational coordination and handle basic customer service matters.
• Report operational or maintenance issues to the management team when necessary.

Skills

F&B operations

POS system

Problem-solving

Communication

Staff scheduling

Inventory management

Cash handling

Teamwork

Food safety

Independence

Education

N Level qualification

Tools

Infotech attendance/scheduling modules

POS software

Job description

Located at Golden Cafe Food Court in Katong Shopping Centre, we are looking for a responsible and hands-on Outlet Supervisor to support the daily operations of the food court. The candidate will assist in maintaining service standards, ensuring smooth day-to-day operations, and supporting operational coordination within the outlet. Applicants should possess good communication and problem-solving skills, and be able to work effectively in a food court environment.

Roles& Responsibilities

• Assist in daily outlet operations and ensure compliance with company SOPs and operational procedures.
• Manage POS system operations and maintain accurate daily sales records.
• Assist the Outlet Manager in staff scheduling and manpower arrangements.
• Ensure accuracy in cash handling and reconciliation processes.
• Maintain outlet cleanliness, organisation, and operational standards.
• Coordinate and ensure outsourced cleaning staff maintain proper cleanliness standards.
• Oversee food hygiene and safety practices within the outlet.
• Responsible for ordering, receiving, and checking goods and supplies.
• Support basic staff supervision and maintain workplace discipline and operational standards.
• Support daily operational coordination and handle basic customer service matters.
• Report operational or maintenance issues to the management team when necessary.

Essential Skills & Requirements

• Minimum ‘N’ Level qualification with at least 3 years of relevant F&B operational experience.
• Possess a valid Food Hygiene Certificate.
• Experience in using Infotech attendance and scheduling modules is an advantage.
• Basic computer literacy and ability to use POS systems and operational software.
• Good hands‑on problem-solving skills related to food court or coffee shop operations.
• Able to work independently and maintain positive working relationships within the team.
• Basic inventory monitoring and stock coordination experience preferred.

Working Hours

6-day work week | 1 rest day per week (scheduled on weekdays) | Working hours based on operational roster requirements | Required to work on rotational shifts during weekends and public holidays.

Remuneration

Salary will be commensurate with the candidate’s experience, qualifications, and overall suitability for the role.