Submarine Cable NOC Engineer II

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking a Submarine Cable Systems NOC engineer to ensure availability, reliability and rapid restoration of international submarine cable networks. You will operate NMS, analyze alarms and coordinate restoration with consortium partners and field teams.

Required: Diploma in Telecommunications/Electrical/Computer Engineering; experience in mission-critical operations; knowledge of DWDM/optical networks and OTDR; ability to document incidents and regulatory notifications.

Qualifications

• Diploma in Telecommunications Engineering, Electrical Engineering, Computer Engineering or equivalent.
• Experience in telecommunications network operations, transmission systems or submarine cable operations.
• Demonstrated experience in incident management within a mission-critical operational environment.
• Experience operating Network Management Systems (NMS) with configuration or operational write privileges is highly desirable.
• Experience supporting international submarine cable systems or carrier-grade infrastructure is an advantage.

Responsibilities

• Performing technical assessment of complex submarine cable system alarms to determine probable fault domains and service impact.
• Executing operational activities through Network Management Systems (NMS) with authorised write access, requiring sound judgement to prevent unintended service disruption.
• Coordinate incident restoration activities with consortium members, Cable Landing Stations, equipment vendors and internal engineering teams.
• Execute restoration actions and monitor service recovery until normal operations are restored.
• Preparing and submitting mandatory regulatory notifications within prescribed timelines during submarine cable outages.
• Maintain accurate incident chronology, operational records and shift documentation.
• Escalate operational issues, risks and unresolved incidents in accordance with established escalation procedures.
• Participate in operational readiness activities, disaster recovery exercises and continuous improvement initiatives.
• These responsibilities require engineers capable of making sound operational decisions independently while maintaining strict adherence to operational governance and regulatory requirements.

Skills

Incident management

NMS operations

Submarine cable operations

IP networking

Optical transmission

Education

Diploma in Telecommunications/Electrical/Computer Engineering or equivalent

Tools

Network Management Systems (NMS)

Job description

Singtel is seeking a Submarine Cable Systems NOC engineer to ensure availability, reliability and rapid restoration of international submarine cable networks. You will operate NMS, analyze alarms and coordinate restoration with consortium partners and field teams.

Required: Diploma in Telecommunications/Electrical/Computer Engineering; experience in mission-critical operations; knowledge of DWDM/optical networks and OTDR; ability to document incidents and regulatory notifications.