Submarine Cable NOC Engineer II

Singapore Telecommunications Limited; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

Singapore Telecommunications Limited, trading as Singtel, invites skilled engineers to join the 24/7 Submarine Cable System NOC. You will handle end-to-end operations, fault/change management, and regulatory reporting in a mission-critical environment.

Responsibilities include technical analysis of alarms, coordinating restoration with partners, documenting incidents, and participating in disaster recovery exercises. Diploma holders in relevant engineering fields are encouraged to apply.

Qualifications

• Diploma in Telecommunications Engineering or related field.
• Experience in telecommunications network operations, transmission systems or submarine cable operations.
• Demonstrated incident management experience in mission-critical environments.
• Experience operating NMS with write privileges is desirable.
• Experience with international submarine cable systems or carrier-grade infra is advantageous.

Responsibilities

• Perform technical assessments of submarine cable alarms to determine fault domains and service impact.
• Operate NMS with appropriate privileges to carry out restoration actions.
• Coordinate incident restoration with consortium members, Cable Landing Stations and internal teams.
• Restore service and monitor progress until normal operations resume.
• Prepare and submit mandatory regulatory notifications during outages.
• Maintain accurate incident chronology and shift documentation.
• Escalate operational issues per escalation procedures.
• Participate in readiness activities, disaster recovery exercises and continuous improvement.

Skills

Incident management

NMS operations

IP networking protocols

Optical transmission knowledge

Regulatory/compliance awareness

Education

Diploma in Telecommunications Engineering

Electrical Engineering

Computer Engineering

Computer Science

Tools

Network Management Systems (NMS)

Job description

Singapore Telecommunications Limited, trading as Singtel, invites skilled engineers to join the 24/7 Submarine Cable System NOC. You will handle end-to-end operations, fault/change management, and regulatory reporting in a mission-critical environment.

Responsibilities include technical analysis of alarms, coordinating restoration with partners, documenting incidents, and participating in disaster recovery exercises. Diploma holders in relevant engineering fields are encouraged to apply.