Style & Customer Experience Ambassador

Tapestry (Coach/Kate Spade); Singapore; Sur place; SGD 28 000 - 40 000; Plein temps

Résumé du poste

Kate Spade New York in Singapore is seeking a customer-focused Sales & Styling professional to join our busy retail team. You will greet guests, understand needs, provide styling advice, and help create complete looks that celebrate the brand.

As a key ambassador for the Kate Spade brand, you will drive sales through storytelling, maintain stockroom and POS accuracy, and collaborate with colleagues across shifts to deliver exceptional customer experiences during nights, weekends, and peak

Qualifications

• Professional selling skills demonstrated in a retail setting.
• Prior experience in a retail environment is preferred.
• Ability to multitask, prioritize, and work collaboratively with a team.
• Awareness of social media and openness to omni/virtual selling techniques.
• Proficiency in English (or local language as applicable).

Responsabilités

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Maintain operational excellence, including stockroom organization and POS transactions.

Connaissances

Professional selling skills

Retail experience

Multitask

Social media awareness

English proficiency

Description du poste

Kate Spade New York in Singapore is seeking a customer-focused Sales & Styling professional to join our busy retail team. You will greet guests, understand needs, provide styling advice, and help create complete looks that celebrate the brand.

As a key ambassador for the Kate Spade brand, you will drive sales through storytelling, maintain stockroom and POS accuracy, and collaborate with colleagues across shifts to deliver exceptional customer experiences during nights, weekends, and peak