Studio Operations & Growth Manager

JOB2AI PTE. LTD.; Singapore; On-site; SGD 55,000 - 80,000; Full time

Benefits offered by this job

Flexible working hours

Complimentary Pilates access

Full medical benefits

Job summary

ViFit in Singapore is seeking a hands-on Studio Operations Manager to oversee day-to-day studio functioning, recruit and coordinate instructors, and scout new spaces for expansion. You’ll work closely with the founders to shape the studio portfolio and ensure smooth operations across locations.

We value a warm, confident communicator who can manage multiple sites, liaise with landlords and partners, and keep studios running at peak performance while supporting marketing and community activities.

Qualifications

• 2+ years of operations or studio/gym management experience.
• Experience in fitness or Pilates is a strong plus.
• Strong organizational and communication skills.

Responsibilities

• Oversee day-to-day operations of ViFit studios.
• Manage equipment, supplies, vendors and facilities issues.
• Handle member and instructor queries with warmth and efficiency.
• Track studio utilisation, costs and performance and suggest improvements.
• Recruit, onboard and build relationships with instructors.
• Coordinate instructor schedules and studio availability across locations.
• Support expansion by scouting new studio spaces and preparing recommendations.
• Assist marketing campaigns, launches and promotions across channels.

Skills

Studio operations

Operational management

People management

Customer service

Tools

Booking system

Social media

Job description

About ViFit

ViFit is a Singapore-based platform connecting the Pilates community — enthusiasts, instructors and studios — through seamless booking and management tools. Alongside the platform, we own and run a growing portfolio of studios: our premium ViFit Signature studios and our accessible ViFit Lite studio. We’re growing fast, and we’re looking for someone to help run the studios we have and shape the ones we open next.

The role

This is a hands-on, high-ownership role at the centre of everything that happens in our studios. You’ll keep our spaces running smoothly day to day, build and nurture our community of instructors, scout the locations that will become our next studios, and help tell the ViFit story to the wider Pilates community. You’ll work directly with the founders and have real say in how the studio business grows.

We work on flexible hours. You’ll be measured on how well the studios run and how the business grows, not on when you’re at a desk — though some evening and weekend presence at the studios will be part of the rhythm, as that’s when they’re busiest.

What you’ll do

Studio Operations

• Own the day-to-day running of all ViFit studios, making sure every space is clean, well-equipped, safe and ready for each session.
• Manage equipment maintenance, supplies, vendors and facilities issues, and be the go-to person when something needs fixing.
• Handle member and instructor queries, feedback and booking issues, resolving them quickly and warmly.
• Track studio utilisation, costs and performance, and suggest ways to improve them.

Instructor Recruitment & Scheduling

• Recruit, onboard and build relationships with new Pilates instructors who share our standards and values.
• Coordinate instructor schedules and studio availability across all locations, keeping the calendar full and conflict-free.
• Be the main point of contact for instructors —supporting them, gathering feedback and helping them succeed on the ViFit platform.

Expansion

• Research and scout potential new studio spaces across Singapore, including site visits and initial conversations with landlords and agents.
• Assess locations on footfall, accessibility, cost and fit with the ViFit Signature and ViFit Lite concepts, and put together clear recommendations for the founders.
• Support the fit-out and launch of new studios from signing to opening day.

Marketing & Branding

• Support marketing campaigns, launches and promotions (such as new studio openings and class offers) across social media, the website and on-site.
• Help create content that showcases our studios, instructors and community.
• Represent ViFit at events, partnerships and community activities to grow awareness and bookings.

Who we’re looking for

• 2+ years of experience in operations, studio/gym management, hospitality, retail or a similar customer-facing environment. Experience in fitness, wellness or Pilates is a strong plus.
• A natural organiser who enjoys juggling multiple locations, people and moving parts without losing track of the details.
• Warm, confident communicator who can build rapport with instructors, members, landlords and partners alike.
• Comfortable with everyday digital tools (booking system, social media etc). No technical background needed.
• Interest in Pilates, fitness or wellness, and excitement about building something with a growing brand.

What we offer

• Flexible working hours — organise your week around what the studios and your life need.
• The chance to shape a growing studio portfolio and be part of its expansion story from the start.
• Complimentary access to Pilates sessions at our studios.
• Full medical benefits