Student Welfare Investigator & Mentor

MIGRANTLINK PTE. LTD.; Singapore; Presencial; SGD 54.000 - 72.000; Jornada completa

Descripción de la vacante

Migrantlink Pte. Ltd. in Singapore seeks a dedicated Case Manager to support student welfare by investigating misconduct and guiding rehabilitation within a multidisciplinary team.

You will gather evidence, interview students and guardians, prepare objective reports, ensure confidentiality, and collaborate with police and social services as needed; regular campus patrols and parent engagement are included to maintain a safe, inclusive environment.

Formación

• Education: Diploma from a local polytechnic or equivalent.
• Professional Experience: At least 2 years of relevant experience working with youths in school, social service, law enforcement, or community settings.
• Case Management: Minimum of 2 years of experience conducting investigations or handling case management.

Responsabilidades

• Misconduct Investigations: Gather information via interviews (students, victims, witnesses) and review evidence (CCTV footage, written statements).
• Document findings objectively, prepare concise reports for the discipline committee, and ensure a fair, trauma-informed process.
• Maintain strict confidentiality and liaise with external agencies when escalation is required.
• Rehabilitation & Student Support: Conduct one-on-one check-ins with students to monitor progress and mentor them.
• Engage parents and guardians as partners through updates and joint meetings.
• Preventive Patrols: Conduct regular walkabouts within the school and surrounding neighborhoods to deter and detect rule violations.
• Administration & Coordination: Maintain accurate documentation of cases and rehabilitation plans, prepare progress reports, coordinate with community partners.

Conocimientos

Communication & Engagement

Conflict & Crisis Management

Documentation

Teamwork & Trust

Educación

Diploma from polytechnic

Descripción del empleo

Migrantlink Pte. Ltd. in Singapore seeks a dedicated Case Manager to support student welfare by investigating misconduct and guiding rehabilitation within a multidisciplinary team.

You will gather evidence, interview students and guardians, prepare objective reports, ensure confidentiality, and collaborate with police and social services as needed; regular campus patrols and parent engagement are included to maintain a safe, inclusive environment.