Student Services Executive (Contract) — Onsite Engagement

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 30,000 - 46,000; Full time

Job summary

Kaplan Higher Education Academy Pte Ltd in Singapore is seeking an Executive, Student Services (Contract till June 2027) to guide and support students throughout their academic journey. You will handle inquiries, communicate programme details, and assist with interventions, attendance, and transcript-related tasks.

The role is onsite at Wilkie Edge, operates Monday to Friday, 9am–6pm, and requires a Diploma with about 1 year in customer service within education.

Qualifications

• Diploma in any discipline.
• Preferably 1 year of customer service experience in education.

Responsibilities

• Address student inquiries and communicate programme details.
• Monitor attendance and manage leave applications.
• Assist with re-modules, course transfers, withdrawals, and extensions.
• Coordinate academic interventions and support student success.

Skills

Customer service

Communication skills

Education

Diploma

Job description

Kaplan Higher Education Academy Pte Ltd in Singapore is seeking an Executive, Student Services (Contract till June 2027) to guide and support students throughout their academic journey. You will handle inquiries, communicate programme details, and assist with interventions, attendance, and transcript-related tasks.

The role is onsite at Wilkie Edge, operates Monday to Friday, 9am–6pm, and requires a Diploma with about 1 year in customer service within education.