Student Management/ Discipline Support Officer (Schools)

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

V-SWIFT PTE. LTD. is seeking a Student Management Support Officer (SMSO) to assist the Student Development Team in managing student behaviour and daily operations, while maintaining a safe school environment.

You will supervise students during consequences, support incident management, and contribute to data entry for attendance and discipline reports. Experience with youth engagement and video basics is advantageous.

Qualifications

• At least 5 N-level or 3 O-level passes.
• Candidates with 5 years’ experience in youth work/social service/ex-SPF may apply.
• Strong interpersonal and boundary management with students.

Responsibilities

• Supervise and walk around during duty hours to manage student behaviour.
• Supervise students during assigned consequences (detention, reflection, community service).
• Assist with incident management and retrieve records including CCTV footage.
• Assist with data entry for late-coming and weekly reports.
• Support school events and after-school programmes, including attendance.

Skills

Interpersonal communication

Student engagement

Discipline data entry

MS Word

MS PowerPoint

MS Excel

Video production knowledge

Education

5 N-level or 3 O-level passes

5 years’ experience in youth work/social service/ex-SPF

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Video production basics

Job description

Student Management Support Officer (SMSO)

The SM Support Officer(SMSO) shall assist the Student Development Teamin managing student behaviour, supporting daily operations, and maintaining asafe school environment through the following duties:

1. Perform area supervision and walkabouts duringstipulated hours to proactively manage student behaviour, including walkaboutsoutside school at void-decks and playgrounds near the school.
2. Assemble and supervise students during assignedconsequences (e.g., detention, reflection sessions, and community service),ensuring an orderly and meaningful environment.
3. Assist Key Personnel in incident management byconducting preliminary conversations and compiling relevant school records includingretrieving CCTV footage for investigation purpose.
4. Assist Key Personnel in data entry such as compilinglate-coming and generating weekly late-coming data for follow-up action by theSDT.
5. Assist with the facilitation of school events andstudent development programmes as required, including supervision of studentsand attendance-taking during after-school programmes run by vendor/s.
6. Maintain firm professional boundaries and employ asupportive, restorative approach in all interactions with students.
7. Carry out any other duties assigned by the SchoolLeaders or Key Personnel during stipulated working hours.

Academic qualification :

• At least 5 'N' level passes or 3 'O'level passes
• Those without the minimum qualification but have at least 5 yearsworking experience as a youth worker or working with children or youths in thesocial service sector or ex-police officer with SPF, are eligible to apply.

Skills:

1. Good interpersonal and communication skills, who can relate well withstudents, especially students with behavioural issues. Able to maintain firmexpectations and boundaries with students.
2. Competent in Microsoft Word and Microsoft PowerPoint.
3. Working knowledge of Microsoft Excel for data entry and generate datafor discipline report.
4. Knowledge of video-making and being able to produce videos would bean added advantage.

Experience:

Preferably with experiencein child/youth/student engagement and management or ex-police officer with SPF