Student Management Associate

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

V-SWIFT PTE. LTD. seeks an experienced student intervention specialist to mentor identified students and support school programmes in Singapore. You will help strengthen behaviour, attendance, engagement and self-regulation while coordinating with school staff.

You will monitor at-risk students, maintain records, and contribute to case management and programme refinement with a focus on confidentiality and professional conduct.

Qualifications

• Possess a Bachelor's degree and have a minimum of 5 years of relevant experience in Singapore primary schools.
• Experience in student management, behavioural intervention, mentoring, attendance support or social-emotional support.
• Provide at least 1 professional referral from a primary school where the Personnel has previously worked.
• The school may conduct reference checks with the nominated referees prior to appointment.

Responsibilities

• Provide targeted individual/small-group mentoring and support for identified students.
• Strengthen behaviour, attendance, engagement, self regulation and EF skills.
• Support SMT programmes including Character Compass, CICO, Play with Purpose and Project PACE.
• Facilitate reflection, restorative conversations, mediation and reintegration.
• Monitor students with recurring behavioural, attendance or engagement concerns.
• Track goals, progress, triggers and responses to intervention.
• Maintain accurate intervention records and provide timely updates to the SMT.
• Provide feedback to support case management and programme refinement.
• Work closely with teachers and relevant school personnel to ensure consistent support.
• Support parent communication and school-wide student management initiatives when required.
• Deployment will be determined by the school based on student needs and school programmes.
• Maintain professionalism, confidentiality and appropriate judgement in all interactions.
• Undertake other reasonable student management and development duties as assigned.

Skills

Student intervention

Mentoring

Behavioural support

Attendance support

Social-emotional support

Restorative practices

Relationship building

Independent work

Professional conduct

Education

Bachelor's degree

5 years in Singapore primary schools

Experience in student management, behavioural intervention, mentoring, attendance support or social-emotional support

1 professional referral from a primary school

Tools

Microsoft Excel

Digital record-keeping systems

Job description

The Services required shall include:

1. Student Intervention & Mentoring

• Provide targeted individual/small-group mentoring and support for identified students.
• Strengthen behaviour, attendance, engagement, self regulation and EF skills.

2. Programme & Restorative Support

• Support SMT programmes including Character Compass, CICO, Play with Purpose and Project PACE.
• Facilitate reflection, restorative conversations, mediation and reintegration.

3. Case Monitoring & Follow-Up

• Monitor students with recurring behavioural, attendance orengagement concerns.
• Track goals, progress, triggers and responses to intervention.

4. Documentation & Reporting

• Maintain accurate intervention records and provide timely updates to the SMT.
• Provide feedback to support case management and programme refinement.

5. School Collaboration

• Work closely with teachers and relevant school personnel to ensure consistent support.
• Support parent communication and school-wide student management initiatives when required.

6. Deployment & Professional Conduct

• Deployment will be determined by the school based on student needs and school programmes.
• Maintain professionalism, confidentiality and appropriate judgement in all interactions.

7. Undertake other reasonable student management and development duties as assigned.

The Personnel shall minimally have the following qualifications and certification:

1. Qualifications & Working Experience

The Personnel shall:

• Possess a Bachelor's degree
• Have a minimum of 5 years of relevant experience in Singapore primary schools.
• Have experience in student management, behavioural intervention, mentoring, attendance support or social-emotional support.
• Provide at least 1 professional referral from a primary school where the Personnel has previously worked.
• The school may conduct reference checks with the nominated referees prior to appointment.

2. Core Competencies

The Personnel shall demonstrate:

• At least 2 years of experience in student-facing intervention, mentoring or behavioral support.
• Experience in conflict management, de-escalation and restorative practices.
• Ability to maintain accurate case records, intervention logs and student progress updates.
• Basic proficiency in Microsoft Excel and digital record-keeping.

3. Engagement Disposition & Professional Conduct

The Personnel shall:

• Demonstrate the ability to establish positive and professional relationships with students while maintaining appropriate boundaries and behavioral expectations.
• Demonstrate experience working collaboratively with teachers and school-based student management personnel.
• Comply with the school's requirements on confidentiality, student safeguarding, professional conduct and information handling.
• Be able to work independently and follow directions from the Student Management Team and designated school personnel.

4. Values & Professional Ethics

The Personnel shall:

• Demonstrate experience in applying restorative, developmental or strengths-based approaches in student work.
• Demonstrate professional conduct, reliability, empathy and respect for student dignity.
• Support the school's approach to positive relationships, selfregulation, accountability and student growth.
• Comply with all applicable school policies, procedures and safeguarding requirements throughout the engagement.