Student Care Officer - Youth worker - East

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

WSH EXPERTS PTE. LTD. is seeking a dedicated Student Engagement professional to support students facing emotional, social, or well-being challenges within a school setting. You will build trusting relationships, monitor progress, and help students achieve positive outcomes.

The role covers planning and supervising engagement activities at the centre, coordinating after-school sessions, liaising with parents, and partnering with community organisations to broaden opportunities for students.

Responsibilities

• Engage, befriend and mentor students with emotional, social or well-being issues; monitor progress toward outcomes.
• Plan and supervise activities to engage students at the engagement centre and organise school-wide activities, e.g. interest-based competitions.
• Co-plan after school engagement activities for identified students and run, facilitate and supervise the sessions.
• Liaise and communicate with parents or guardians of identified students on their child's progress, well-being and participation in support programmes, in collaboration with teachers and school management.
• Identify suitable community partners and enroll students in these community programmes.
• Maintain accurate and timely records of student interactions, progress and incidents in accordance with school protocols.
• Follow the school's safeguarding and emergency protocols and elevate concerns regarding student safety or well-being to the appropriate school personnel in a timely manner.
• Handle all student and family information with strict confidentiality and in compliance with relevant data protection obligations, including the Personal Data Protection Act (PDPA) and the school's data management policies. Personnel shall not disclose any student or family information to unauthorised parties.
• Perform any other student related duties or school operation duties as assigned by the school management

Job description

Student Engagement, Befriending & Mentoring

Engage, befriend and mentor students with emotional, social or well-being issues. Monitor and track progress of identified students towards the school's desired outcomes.

Activity Planning & Supervision at Engagement Centre

Plan and supervise activities to engage students at the engagement centre and organise school-wide activities, e.g. interest-based competitions.

After School Engagement Activity Planning & Implementation

Co-plan after school engagement activities for identified students and run, facilitate and supervise the sessions.

Parent Engagement

Liaise and communicate with parents or guardians of identified students on their child's progress, well-being and participation in support programmes, in collaboration with teachers and school management.

Community Partnerships

Identify suitable community partners and enroll students in these community programmes.

Record-Keeping and Documentation

Maintain accurate and timely records of student interactions, progress and incidents in accordance with school protocols.

Safeguarding and Emergency Protocols

Follow the school's safeguarding and emergency protocols and elevate concerns regarding student safety or well-being to the appropriate school personnel in a timely manner.

Confidentiality and Data Protection

Handle all student and family information with strict confidentiality and in compliance with relevant data protection obligations, including the Personal Data Protection Act (PDPA) and the school's data management policies. Personnel shall not disclose any student or family information to unauthorised parties.

Adhoc Duties

Perform any other student related duties or school operation duties as assigned by the school management