Student Care Manager

5G-Starlink Pte.; Singapore; On-site; SGD 50,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Job summary

5G-Starlink Pte. in Singapore seeks a Centre Manager to lead the programme staff, oversee admin tasks, and ensure smooth operations at the designated centre.

You will liaise with HQ, schools and parents, manage HR matters, and oversee classrooms, schedules, and student welfare. The role includes reporting duties, event coordination, and staff development.

Qualifications

• GCE 'O' Level or 'N' Level (preferred).
• Experience in centre administration and staff supervision.
• Ability to liaise with HQ, parents and schools.

Responsibilities

• Liaise with HQ, parents and school regarding students and centre matters.
• Manage a team of Programme Staff including deployment, HR matters, annual leave, disciplinary issues and performance.
• Keep the team motivated, visit classrooms to evaluate facilitation/supervision methods and provide performance standards for staff.
• Responsible for all administrative matters of the centre including fee collections, subsidy applications, student registration, consolidating reports of teachers and students.
• Produce programme materials and lesson plans for school holidays.
• Ensure that the daily programme schedule and lesson plans are followed closely.
• Conduct relief classes during the absence of Programme Staff.
• Provide counselling for students with behavioural and disciplinary issues.
• Establish positive relationships with school leaders and staff of the centre.
• Be accountable for yearly events and activities of the centre.
• Prepare weekly and monthly reports for the management and stakeholders.
• Other related duties as assigned by the Superior.

Skills

Team management

HR coordination

Performance coaching

Classroom supervision

Education

GCE O Level / N Level

Job description

Liaise with HQ, parents and school with regards to students and Centre matters

1. Manage a team of Programme Staff at your designated centre in staff, not limited to deployment and logistics, HR matters such as annual leave matters, disciplinary issues and work performance.

2. Keep the team motivated, visit classrooms to evaluate facilitation/supervision methods and provide performance standards for the staff.

3. Responsible for all administrative matters of the centre which includes and not limited to fee collections, subsidy applications, students registration, consolidating reports of teachers and students.

4. Responsible for the production of programme materials and lesson plans for school holidays.

5. Ensure that the daily programme schedule and lesson plans are followed closely.

6. Conduct relief classes during the absence of Programme Staff

7. Provide counselling for students with behavioural and disciplinary issues.

8. Establish positive relationships with school leaders and staff of the centre.

9. Be accountable for yearly events and activities of the centre.

Ensure that they meet the requirements (safety and effectiveness) of the programme.

10. Prepare weekly and monthly reports for the management as well as other stakeholders.

11. Other related duties as assigned by the Superior.

Job Types: Full-time, Permanent

• Health insurance
• Parental leave

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus
• Retention bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)