Strategic Stakeholder Experience Lead

Ngee Ann Polytechnic; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ngee Ann Polytechnic invites applications for a 2-year contract role as a Stakeholder Experience Partner in the School of Humanities & Interdisciplinary Studies. You will support ENCORE, NP's flagship intergenerational hub, by coordinating operations, processes, and stakeholder engagements to enable programme delivery.

The role emphasises building scalable centre operations, cross-functional collaboration, and continuous improvement, with a focus on PMETs aged 50+, students, and industry

Qualifications

• Minimum 5 years in administration, operations, project coordination or programme management.
• Ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Strong organisational and problem-solving skills with initiative and independence.

Responsibilities

• Coordinate end-to-end administrative and operational processes across ENCORE and related initiatives.
• Develop and implement operating procedures, workflows and documentation.
• Manage stakeholder touchpoints across students, seniors, industry partners, and internal departments.
• Track programme outcomes, maintain data repositories, and support management reporting.
• Coordinate procurement, budgeting, resource planning and logistics for centre activities.
• Create communications materials, presentations and publicity content.
• Identify opportunities for process improvement, digitalisation and automation.
• Provide secretariat support for meetings and project teams.
• Support setup of new initiatives, programmes, partnerships and events.

Skills

Organization

Coordination

Problem solving

Microsoft Office

Digital tools

Tools

Microsoft Office

Digital collaboration tools

Job description

Ngee Ann Polytechnic invites applications for a 2-year contract role as a Stakeholder Experience Partner in the School of Humanities & Interdisciplinary Studies. You will support ENCORE, NP's flagship intergenerational hub, by coordinating operations, processes, and stakeholder engagements to enable programme delivery.

The role emphasises building scalable centre operations, cross-functional collaboration, and continuous improvement, with a focus on PMETs aged 50+, students, and industry