Strategic Sales Manager — Grow Retail & B2B Relationships

E-SOLUTIONS ELECTRICAL PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

E-SOLUTIONS ELECTRICAL PTE. LTD.

in Singapore seeks a proactive sales professional to manage and develop retail and business sales activities, aiming to hit company targets and expand new business opportunities. You will respond to customer inquiries, tailor recommendations for electrical products, build relationships with retail customers, contractors, and B2B clients, and drive follow-ups, retention, and accurate reporting using CRM systems and digital tools.

Qualifications

• Excellent communication and customer service skills.
• Ability to manage inquiries, quotations, and follow-ups independently.
• Strong analytical and organizational abilities to monitor sales performance.

Responsibilities

• Manage and develop retail and business sales activities to achieve targets.
• Attend to customer enquiries and recommend suitable electrical products.
• Build and maintain relationships with retail customers, contractors, businesses and B2B clients.
• Manage customer enquiries, quotations, sales follow-ups and records.
• Develop follow-up strategies to improve retention and new opportunities.
• Monitor sales performance, customer trends and product demand.
• Prepare sales reports and provide updates to management.
• Guide sales staff in customer service and engagement.
• Handle communications via walk-ins, phone, WhatsApp, email and online platforms.
• Ensure consistent product information, pricing, quotations and service across channels.
• Use digital and AI tools to support customer communication and reporting.

Skills

Customer relationships

Sales communication

CRM usage

Tools

CRM software

Sales tracking

Job description

E-SOLUTIONS ELECTRICAL PTE. LTD.

in Singapore seeks a proactive sales professional to manage and develop retail and business sales activities, aiming to hit company targets and expand new business opportunities. You will respond to customer inquiries, tailor recommendations for electrical products, build relationships with retail customers, contractors, and B2B clients, and drive follow-ups, retention, and accurate reporting using CRM systems and digital tools.