Strategic Project Lead - Quick-Commerce & CX Ops

foodpanda; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

foodpanda is seeking a Strategic Project Manager to join the CX & Service Operations Quick-Commerce Marketplace. You will lead transformation and strategic projects, coordinating cross-functional teams and delivering initiatives on time and within scope.

The role requires strong planning, communication, and stakeholder management skills, with the ability to manage multiple priorities and adapt to changing demands across the organization.

Qualifications

• Proven ability to plan, execute, and oversee projects from inception to completion.
• Manages resources, timelines, and budgets effectively, ensuring objectives are met.
• Excellent verbal and written communication skills.
• Able to create readouts, slides, and communication plans.
• Demonstrates a results-driven approach.
• Takes initiative and acts decisively to move projects forward.
• Skilled in identifying and managing stakeholder relationships.
• Communicates effectively with stakeholders at all levels.
• Exceptional ability to manage multiple priorities with attention to detail.
• Strong time management and adaptability.

Responsibilities

• Lead Quick-Commerce related projects and initiatives end-to-end, from initiation through implementation.
• Develop and manage project plans, timelines, and resource allocation.
• Ensure project milestones are delivered on time, within scope, and within budget.
• Proactively identify, escape, and resolve project risks and issues.
• Create and maintain clear, up-to-date project documentation.
• Develop and execute communication plans to keep stakeholders informed throughout the project lifecycle.
• Partner cross-functionally with stakeholders across CX & Service Ops and the broader organization.
• Provide regular readouts and status updates to leadership and key stakeholders.

Skills

Project planning

Resource management

Stakeholder communication

Cross-functional collaboration

Readouts & reporting

Risk management

Job description

foodpanda is seeking a Strategic Project Manager to join the CX & Service Operations Quick-Commerce Marketplace. You will lead transformation and strategic projects, coordinating cross-functional teams and delivering initiatives on time and within scope.

The role requires strong planning, communication, and stakeholder management skills, with the ability to manage multiple priorities and adapt to changing demands across the organization.