Strategic Partnerships & Growth Operations Lead

NCS Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NCS Pte Ltd is seeking a Partner Operations Manager to drive the operational discipline, governance and performance visibility across the partner ecosystem. You will coordinate with Procurement, Compliance, Legal, Finance, Sales and business units to ensure lifecycle processes, programme outcomes and management visibility.

The role serves as the operational backbone enabling Partner Managers to focus on strategic development, go-to-market execution and growth across partnerships.

Qualifications

• Experience working within a technology vendor, systems integrator or technology services organisation.
• Familiarity with technology partner programmes, including rebates, incentives, MDF/co-investment programmes and partner accreditation.
• Experience working with procurement, compliance, legal and finance processes associated with third‑party or partner management.
• Experience tracking partner-generated or partner-influenced pipeline, revenue and services pull‑through.
• Familiarity with CRM, partner management platforms, BI/reporting tools or similar systems.

Responsibilities

• Manage end-to-end partner lifecycle, onboarding, renewals, changes and offboarding.
• Govern Partner Vendor List (PVL); keep partner records up to date.
• Establish processes, cadence and controls across partner activities.
• Maintain visibility of partner agreements, programme status and actions.
• Develop partner scorecards and dashboards for management.

Skills

Partner governance

Cross-functional coordination

Performance tracking

Process improvement

Tools

CRM

BI/reporting tools

Procurement systems

Job description

NCS Pte Ltd is seeking a Partner Operations Manager to drive the operational discipline, governance and performance visibility across the partner ecosystem. You will coordinate with Procurement, Compliance, Legal, Finance, Sales and business units to ensure lifecycle processes, programme outcomes and management visibility.

The role serves as the operational backbone enabling Partner Managers to focus on strategic development, go-to-market execution and growth across partnerships.