Strategic General Manager, F&B Operations & Growth

Lume Social; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Lume Social in Singapore seeks an experienced General Manager to lead our F&B operations with full P&L accountability, strategic direction, and a focus on sustainable growth. You will drive revenue, optimise costs, and elevate guest experience across multiple venues.

As a senior leader, you will build and mentor high-performing teams, implement rigorous governance, and collaborate with executives on brand initiatives, partnerships, and expansion plans in a fast-paced hospitality environment.

Qualifications

• Minimum 5–8 years of progressive leadership experience in F&B / hospitality.
• Demonstrated success in full P&L ownership, revenue generation, profitability improvement, financial planning, and business performance management.
• Strong commercial instincts, strategic thinking, financial acumen, and entrepreneurial mindset, with the ability to translate business objectives into measurable results.
• Proven ability to lead complex F&B operations, execute growth strategies, optimise costs, and exceed performance targets.
• Exceptional leadership capabilities with a track record of building, motivating, and developing high-performing teams.
• Decisive, results-oriented, and accountable, with the confidence to make critical business decisions and take ownership.
• Strong negotiation, stakeholder management, communication, and analytical capabilities.
• Ability to balance strategic leadership with hands-on operational execution in a demanding environment.
• Comprehensive understanding of Singapore F&B regulations, food safety, employment practices, and regulatory compliance requirements.

Responsibilities

• Spearhead overall business strategy, operational excellence, and commercial performance with full accountability for growth and profitability.
• Own end-to-end P&L including budgeting, forecasting, and cost optimisation to maximise margins.
• Identify and capitalise on new revenue opportunities and develop commercial strategies for market expansion.
• Oversee FOH and BOH operations, set performance benchmarks, and ensure guest satisfaction.
• Lead and develop management teams, fostering ownership, discipline, and continuous performance improvement.
• Drive cost leadership across food, beverage, labour, procurement, and inventory.
• Champion brand standards, guest experience, and loyalty initiatives.
• Collaborate with senior leadership and external partners on menu innovation, pricing, and partnerships.
• Establish KPIs, monitor performance, and implement corrective actions to achieve business goals.
• Ensure compliance with safety, regulatory, and internal control standards.

Skills

P&L ownership

Leadership experience

Strategic thinking

Financial acumen

Commercial instincts

Operations management

Business development

Negotiation

Stakeholder management

Communication skills

Job description

Lume Social in Singapore seeks an experienced General Manager to lead our F&B operations with full P&L accountability, strategic direction, and a focus on sustainable growth. You will drive revenue, optimise costs, and elevate guest experience across multiple venues.

As a senior leader, you will build and mentor high-performing teams, implement rigorous governance, and collaborate with executives on brand initiatives, partnerships, and expansion plans in a fast-paced hospitality environment.