Strategic Fulfillment Programs Lead

Apple Inc.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Apple Inc. is seeking a Program Manager for Singapore to lead fulfilment strategy and programs from concept to go-live, aligning with senior management across PAC markets.

You will drive market research, build business cases with cross-functional teams, and manage dependencies across multiple roadmaps to shape future capabilities. You will collaborate with Operations, Online and Store teams to ensure strategic plans translate into tangible roadmaps, governance, and robust UAT and cutover

Qualifications

• Degree in relevant fields such as Business Management, Supply Chain Management, Operations, Engineering, or Finance required.
• Minimum 6-9 years of experience in program, project management or business analytics with proven track record of successful implementation of mid to large scale projects.

Responsibilities

• Lead fulfilment strategy and programs from concept to go-live; recommend fulfilment roadmap for PAC countries and seek global alignment with senior management.
• Lead market research efforts and build business cases in collaboration with Operations, Online and Store teams to help shape and form the future capability roadmaps.
• Collaborate with cross-functional teams to determine requirements and dependencies across various fulfilment roadmaps.
• Represent the business in Business Requirement Documents, Conceptual and Detailed Design Playbacks, Gap Reviews, sign off on final design with BPR & IS&T.
• Drive program and process reviews to improve our online and store fulfilment experience and enhance operation efficiency while balancing costs.
• Manage communications at senior management level while being in the details of all aspects of assigned programs.
• Design and provide reporting improvements based on needs of programs.
• Partner with user groups in planning, scripting, data setup and execution of User Acceptance Testing (UAT) and drive cutover planning, with input from IS&T

Skills

Stakeholder management

Strategic thinking

Communication

Education

Bachelor's degree in relevant fields

Job description

Apple Inc. is seeking a Program Manager for Singapore to lead fulfilment strategy and programs from concept to go-live, aligning with senior management across PAC markets.

You will drive market research, build business cases with cross-functional teams, and manage dependencies across multiple roadmaps to shape future capabilities. You will collaborate with Operations, Online and Store teams to ensure strategic plans translate into tangible roadmaps, governance, and robust UAT and cutover