Strategic Delivery & Change Lead for Banking & AI

DBS Bank Ltd; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

DBS Asia Hub in Singapore is seeking an independent, delivery-focused professional to lead transformation, business change and digital initiatives across CBWMO for Singapore and regional portfolios.

You will manage end-to-end delivery, coordinate diverse stakeholders, and drive outcomes from requirements through go-live and post-implementation support, including GenAI and automation initiatives in a fast-paced banking environment.

Qualifications

• Bachelor’s degree in Business, Finance, IS, Engineering or related discipline.
• 3–6 years of banking or financial services project delivery experience.
• Hands-on SDLC experience from requirements to go-live and post-implementation support.
• Experience gathering business requirements, writing user stories and managing backlogs.
• Experience coordinating UAT, testing and production deployment.
• Familiar with Agile and Waterfall; DBS 4D knowledge is preferred.
• Strong stakeholder management and ability to drive outcomes without direct authority.
• Excellent planning, organisation and execution in a fast-paced environment.
• Proficiency in Excel and PowerPoint; strong written, verbal and presentation skills.
• Experience in retail banking operations or digital transformation is advantageous.
• Exposure to GenAI, Agentic AI, automation or emerging tech initiatives is an advantage.

Responsibilities

• Deliver CBWMO transformation, business change, digital, automation and system enhancements across Singapore and regional teams.
• Coordinate cross-functional stakeholders to align delivery and drive decisions to closure.
• Manage end-to-end delivery, from requirements gathering and solution design through testing, implementation, go‑live and post‑implementation support.
• Analyse and document business requirements, operational impacts and process improvements; write user stories, facilitate grooming sessions and manage delivery backlogs.
• Manage project plans, milestones, dependencies, risks, issues, governance, implementation readiness and executive reporting.
• Execute business readiness and change activities, including impact assessments, communications, training coordination and adoption support for initiatives affecting Singapore retail operations.
• Coordinate UAT, regression testing, business validation, production deployment and post-implementation verification.
• Support the delivery, accuracy monitoring and automation of GenAI, Agentic AI and other emerging technology initiatives through stakeholder coordination and governance.
• Prepare management dashboards and executive updates while maintaining complete delivery documentation and knowledge continuity.

Skills

Project management

Business analysis

Stakeholder engagement

Change management

SDLC

Agile & Waterfall

MS Excel

PowerPoint

Education

Bachelor’s degree in Business, Finance, Information Systems, Engineering

Tools

MS Excel

PowerPoint

Job description

DBS Asia Hub in Singapore is seeking an independent, delivery-focused professional to lead transformation, business change and digital initiatives across CBWMO for Singapore and regional portfolios.

You will manage end-to-end delivery, coordinate diverse stakeholders, and drive outcomes from requirements through go-live and post-implementation support, including GenAI and automation initiatives in a fast-paced banking environment.