Strategic Contract Sales Executive

Schindler Lifts (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Schindler Lifts (Singapore) Pte Ltd is seeking a Sales & Service Planning professional to grow the service portfolio by planning, nurturing client relationships, and presenting tailored solutions that address client needs. You will combine market insights with strong relationship skills to drive service opportunities and maintain competitive advantage.

You will coordinate with operations and commercial teams, evaluate tenders, review contracts, and help deliver lasting value through service

Qualifications

• Diploma or Degree in Business, Engineering, or related field.
• Experience in service sales, contract management, or customer relationship roles.
• Strong negotiation and communication skills.
• Proficient in Microsoft Office and reporting tools.
• Ability to work independently and collaboratively across departments.
• Detail-oriented with strong organizational skills.

Responsibilities

• Conduct sales planning and develop service strategies to grow the portfolio.
• Serve existing clients and actively develop new customer relationships.
• Develop and nurture strong relationships with existing clients to understand their requirements, preferences, and pain points.
• Gather and analyse customer feedback, needs, and requirements
• Propose solutions and sales presentations to showcase the value and address client questions head-on.
• Prepare and negotiate maintenance contract proposals, including: - Maintenance rates - Terms & conditions - Legal and customer-specific requirements
• Participate in open tenders and prepare all necessary documentation for submission.
• Review customer-issued contracts for special terms and conditions that differ from company standards.
• Act as a liaison between operations and commercial teams.
• Support digital business initiatives and transformation efforts.
• Stay current with industry trends, competitor activities, and customer feedback to identify new opportunities for improvement.
• Work closely with cross-functional teams to align efforts, leverage resources, and maximize sales opportunities to align service delivery with contract terms.
• Assist Credit Control Executive in pursuing overdue payments.
• Prepare monthly reports such as: - VFO - Unit Losses - Conversion Report - P21
• Ensure compliance to Schindler Organizational Norms, policies, procedures, and requirements of the Sales process.

Skills

Sales planning

Relationship management

Negotiation

Communication

Microsoft Office

Cross-functional collaboration

Attention to detail

Education

Diploma or Degree in Business/Engineering

Tools

Microsoft Office

Job description

Schindler Lifts (Singapore) Pte Ltd is seeking a Sales & Service Planning professional to grow the service portfolio by planning, nurturing client relationships, and presenting tailored solutions that address client needs. You will combine market insights with strong relationship skills to drive service opportunities and maintain competitive advantage.

You will coordinate with operations and commercial teams, evaluate tenders, review contracts, and help deliver lasting value through service