Strategic Communications & Outreach Manager

Ministry of Defence of Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Ministry of Defence of Singapore invites applications for a role focused on overseeing the development and review of communication channels and materials used to engage pre-enlistees and their parents, ensuring relevance and engagement. You will also manage outreach programmes and CMPB website operations.

You will work with stakeholders to deliver citizen-centric services, drive process improvements through design thinking and service blueprinting, and strive to keep communications

Qualifications

• Experience in communications, outreach, or marketing.
• Strong interpersonal and communication skills.
• Familiar with design software and coding is advantageous.

Responsibilities

• Oversee the development and review of communication channels and materials for engaging pre-enlistees and their parents.
• Manage outreach programmes to engage pre-enlistees and parents on NS topics.
• Manage the operations of the CMPB website, aligning with Whole-of-Government standards and compliance.
• Collaborate with stakeholders to improve processes for citizen-centric services via Design Thinking and Service Blueprinting.
• Be forward-looking and innovative in communicating with the public and keeping the plan relevant across channels.
• Navigate diverse stakeholder perspectives to achieve high service quality and communication outcomes.

Skills

Interpersonal skills

Communication skills

Stakeholder management

Design software

Coding

Public engagement

Education

Bachelor's degree in Business

Bachelor's degree in Mass Communication

Bachelor's degree in Social Sciences

Tools

Design software

Coding

Job description

The Ministry of Defence of Singapore invites applications for a role focused on overseeing the development and review of communication channels and materials used to engage pre-enlistees and their parents, ensuring relevance and engagement. You will also manage outreach programmes and CMPB website operations.

You will work with stakeholders to deliver citizen-centric services, drive process improvements through design thinking and service blueprinting, and strive to keep communications