Strategic Client Operations Lead

THYE HUA KWAN MORAL CHARITIES LIMITED; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

THYE HUA KWAN MORAL CHARITIES LIMITED seeks a dedicated coordinator to manage client relationships and task requester interactions. The role involves acting as the main operative contact for Task Requesters, AACs, CCOs, nursing homes, and internal services, ensuring smooth processes and timely responses.

You will coordinate onboarding briefs, gather required information, and guide users through SilverHands workflows, while handling routine inquiries and tracking requests to closure.

Responsibilities

• Serve as the primary operational contact for Task Requesters and collaborating organisations.
• Coordinate onboarding briefings and collect required information from users and organisations.
• Respond to routine enquiries, track requests and follow up on agreed actions.

Job description

THYE HUA KWAN MORAL CHARITIES LIMITED seeks a dedicated coordinator to manage client relationships and task requester interactions. The role involves acting as the main operative contact for Task Requesters, AACs, CCOs, nursing homes, and internal services, ensuring smooth processes and timely responses.

You will coordinate onboarding briefs, gather required information, and guide users through SilverHands workflows, while handling routine inquiries and tracking requests to closure.