Strategic Claims Analyst (AI & Automation)

St Engineering; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Job summary

ST Engineering is seeking an able claims processor to handle a high-volume daily workload. You will verify and process claims, explain policies, and liaise with internal teams to ensure timely, compliant payments.

Ideal candidates bring a diploma or degree, strong numeracy, and experience in claim processing. Proficiency with Excel and familiarity with AI/workflow tools are valued in this fast-paced environment.

Qualifications

• Minimum Diploma or Degree in any discipline.
• Proficient in Microsoft Excel.
• Individuals with claim processing experience will be preferred.
• Excellent numeracy, communication and interpersonal skills.
• Strong analytical skills.
• Meticulous and have a keen eye for details with an inquiring mind.
• Able to work in a dynamic and fast-paced environment.
• Experience with applied AI or workflow automation is a major plus.
• Proficiency in using generative AI tools to drive productivity is highly valued.

Responsibilities

• Process about 50 claims daily, ensuring accuracy and adherence to policies.
• Coordinate with internal teams to ensure system functionality.
• Investigate data inaccuracies in payroll systems and report findings.
• Audit records and documentation supporting claim approvals.
• Provide clear, professional responses to queries via email/phone.

Education

Diploma or Degree in any discipline

Tools

Microsoft Excel

Generative AI tools

Job description

ST Engineering is seeking an able claims processor to handle a high-volume daily workload. You will verify and process claims, explain policies, and liaise with internal teams to ensure timely, compliant payments.

Ideal candidates bring a diploma or degree, strong numeracy, and experience in claim processing. Proficiency with Excel and familiarity with AI/workflow tools are valued in this fast-paced environment.