Insurance Claims Specialist — Fast, Clear Resolutions

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a dedicated Insurance Claims Processor to assess and process group insurance claims using our systems. You will communicate decisions clearly to customers and stakeholders and respond promptly to queries.

You will manage daily workload to meet service levels and deadlines, handle appeals and complex cases with relevant stakeholders, and support process improvements to boost productivity and customer service.

Qualifications

• Experience in the Insurance industry

Responsibilities

• Assess and process group insurance claims using systems
• Communicate claim decisions clearly and professionally to customers and stakeholders
• Respond to claims-related queries promptly and effectively
• Manage daily workload to meet service levels and processing deadlines
• Handle appeal and complex cases by engaging relevant stakeholders
• Support process improvements to enhance productivity and customer service
• Assist with any other ad-hoc duties assigned

Skills

Experience in Insurance industry

Job description

RECRUIT EXPRESS PTE LTD is seeking a dedicated Insurance Claims Processor to assess and process group insurance claims using our systems. You will communicate decisions clearly to customers and stakeholders and respond promptly to queries.

You will manage daily workload to meet service levels and deadlines, handle appeals and complex cases with relevant stakeholders, and support process improvements to boost productivity and customer service.