Strategic Capacity & Demand Planner

TikTok; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TikTok is seeking a data-driven professional in Singapore to support demand forecasting and resource planning for large-scale operations, including content safety and moderation. You will analyze trends, metrics, and utilization to identify optimization opportunities and prepare actionable reports for planning decisions.

The role requires collaboration with regional operations, strategy, and analytics teams, with a focus on improving planning efficiency and scalability.

Qualifications

• Bachelor’s or Master’s degree in Business, Economics, Data Analytics, Operations, or related fields.
• Strong analytical mindset with basic data analysis skills (e.g., Excel or similar tools).
• Good communication skills and ability to work collaboratively in a team environment.
• Proficiency in English for both written and verbal communication.

Responsibilities

• Support demand forecasting and resource planning for large-scale operations (e.g., content safety/moderation).
• Assist in analyzing business trends, operational metrics, and resource utilization to identify optimization opportunities.
• Help prepare reports, dashboards, and insights to support planning decisions.
• Collaborate with cross-functional teams (e.g., regional operations, strategy, and analytics) to gather data and align on requirements.
• Contribute to process improvement initiatives to enhance planning efficiency and scalability.
• Provide day-to-day analytical and operational support to the team.

Skills

Analytical mindset

Excel

Education

Bachelor’s or Master’s degree in Business/Economics/Data Analytics/Operations or related fields

Tools

SQL

Python

BI tools

Job description

TikTok is seeking a data-driven professional in Singapore to support demand forecasting and resource planning for large-scale operations, including content safety and moderation. You will analyze trends, metrics, and utilization to identify optimization opportunities and prepare actionable reports for planning decisions.

The role requires collaboration with regional operations, strategy, and analytics teams, with a focus on improving planning efficiency and scalability.