Strategic Account Manager (Mandarin)

Aspire; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

Aspire is building the financial operating system for global founders, enabling cross-border banking and automation. This role focuses on owning revenue outcomes across Aspire's strategic accounts, driving renewal, expansion, and retention with data-driven insights.

You will partner with Sales, Product, and Operations to implement account strategies, forecast performance, and protect NR R while expanding wallet share in a dynamic fintech environment in Singapore.

Qualifications

• 5–6 years of experience in Customer Success, Account Management, or similar revenue-focused roles.
• Mandarin fluency is a must.
• Proven track record of managing high-value accounts and driving revenue/retention.
• Strong analytical and forecasting skills with data-driven decision making.
• Exposure to automation/AI tools for renewal cycles or segmentation is a plus.

Responsibilities

• Own a portfolio of high-value accounts with renewals, retention, and net revenue expansion.
• Build a proactive renewal and expansion pipeline to drive revenue growth and minimise churn.
• Develop and execute strategic account plans aligned to commercial targets and wallet share.
• Lead renewal negotiations, pricing discussions, and expansion proposals with clients.
• Use data-driven insights to forecast portfolio performance and identify revenue risk to protect NR R.
• Collaborate with Sales, Product, and Operations to drive account strategy and successful product rollouts.

Skills

Mandarin proficiency

Upsell & renewals

Data analytics

Forecasting

Job description

Aspire is building the financial operating system for global founders, enabling cross-border banking and automation. This role focuses on owning revenue outcomes across Aspire's strategic accounts, driving renewal, expansion, and retention with data-driven insights.

You will partner with Sales, Product, and Operations to implement account strategies, forecast performance, and protect NR R while expanding wallet share in a dynamic fintech environment in Singapore.