Strategic Account Manager (BFSI)

TrendAI; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TrendAI, the strategic AI security arm of Trend Micro, seeks a Strategic Account Manager in Singapore to lead major FSI accounts and drive sales of TrendAI products and services. You will engage C-level executives, collaborate with resellers and Global System Integrators, and own the client relationship from discovery to renewal.

You will regularly forecast opportunities, coordinate cross-functional teams, and stay ahead of market trends to protect and expand strategic accounts in a dynamic

Qualifications

• 8+ years of major account management experience in IT/security sectors.
• Experience with BFSI accounts is a plus.
• Ability to engage with C-level executives.
• Knowledge of cybersecurity, networking, and IT products.

Responsibilities

• Act as the account lead for assigned accounts based on the Client Value Proposition.
• Identify needs and act as trusted adviser on IT and cybersecurity goals.
• Provide backup and support to client teams.
• Serve as the go-to person for the client portfolio.
• Partner with cross-functional teams to understand customer goals and metrics.
• Proactively engage and drive opportunities with enterprise customers.
• Develop and manage a reliable forecast and account plans.
• Maintain knowledge of industry trends and competitive posture.
• Participate in industry conferences and events.
• Document information in Salesforce.

Skills

Major account management

C-level engagement

Forecasting

Cybersecurity solutions knowledge

Virtualization knowledge

Tools

Salesforce

Job description

TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

POSITION OVERVIEW

The Strategic Account Manager (SAM) in Singapore will focus on proactively selling Trend AI products and services into major FSI (Financial Services Industry) accounts. The Strategic Account Manager will drive to meet and exceed quota by engaging customers directly, and by leveraging and partnering with resellers and Global System Integrators.

PRIMARY RESPONSIBILITIES

• Act as the account lead for assigned accounts based on the Client Value Proposition

• Work closely with clients to identify needs, planned initiatives, and business direction, acting as trusted adviser and advocate on best practices and solutions to address the client's IT and cybersecurity goals and objectives

• Provide backup and support to client teams where required

• Serve as the go-to person internally on their own client portfolio

• Partner internally with cross-functional teams – such as Technical, Regional Account Managers, and Marketing – to understand customer goals and key performance metrics

• Proactively engage and drive opportunities with respective enterprise customers

• Develop and manage a reliable forecast, ensuring disciplined use of Trend AI's sales forecasting, account plans, and customer relationship tools

• Maintain sound knowledge of the industry, market trends, and the competitive posture of Trend AI and other industry leaders regarding software product offerings and support services

SECONDARY RESPONSIBILITIES

• Participate in industry conferences, trade shows, and seminars as required

• Participate in the planning and execution of programs designed to promote Trend AI's activities

• Document and regularly maintain all relevant information in Salesforce

EXPERIENCE

• 8+ years' experience in major account management within Information Technology / Security solutions companies

• Experience handling BFSI (Banking, Financial Services, and Insurance) accounts is a plus

• Ability to effectively engage C-level customers

• Working knowledge of, and experience selling, key cybersecurity, networking, and IT products and solutions, along with awareness of top competitive solutions in the market

• Strong knowledge of virtualization and cloud-based solutions preferred

• Demonstrated track record of quantifiable success in large account management and selling strategies

Trend AI strives to build an environment of equity and inclusion that reflects diverse points of view. We welcome, value, promote, and celebrate diversity — the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identity, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

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