Strategic Account Lead for Creative & Brand Growth

8traordinary; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

8traordinary is seeking an experienced Account Manager to lead and grow key client relationships while managing retainer accounts and ensuring delivery of high-quality creative, branding, and marketing work.

This client leadership role blends strategic thinking with team leadership and day-to-day delivery excellence within a boutique agency. You will bridge clients with strategy, creative, and production teams, ensuring on-brief, on-time work and pursuing organic growth opportunities.

Qualifications

• Minimum 4 years’ experience in account servicing or client leadership within a boutique or small-to-mid-sized creative or integrated agency.
• Proven experience managing retained accounts, multiple projects, and cross-functional team.
• Strong understanding of branding and creative development processes. Ability to articulate creative value to senior client stakeholder.
• Strong understanding of branding, creative development, and campaign delivery, with the ability to manage senior client stakeholder.
• Highly organised, commercially aware, and comfortable working in a fast-paced boutique agency environmen
• Independent, proactive, and results-driven with the resilience to build from ground up

Responsibilities

• Lead key client relationships as the main senior contact, translating needs into clear briefs while building strong stakeholder partnerships and identifying growth opportunities
• Manage retainer accounts by overseeing scopes, timelines, utilisation, and performance while proactively flagging risks such as scope creep or resource constraints
• Coordinate with internal teams to ensure work is delivered on brief, on time, and to standard while managing workflows, timelines, approvals, and clear briefing processes
• Collaborate with account servicing team members by guiding communication, prioritisation, delivery standards, and reviewing key client-facing materials
• Collaborate with strategy and creative teams to contribute to campaigns, strategic thinking, client presentations, and ensure feedback is clearly interpreted and actioned
• Support pitches and proposals, identify organic growth opportunities within accounts, and stay updated on industry and market trends

Skills

Client leadership

Relationship management

Team leadership

Project management

Branding

Stakeholder management

Job description

8traordinary is seeking an experienced Account Manager to lead and grow key client relationships while managing retainer accounts and ensuring delivery of high-quality creative, branding, and marketing work.

This client leadership role blends strategic thinking with team leadership and day-to-day delivery excellence within a boutique agency. You will bridge clients with strategy, creative, and production teams, ensuring on-brief, on-time work and pursuing organic growth opportunities.