Store Sales Associate

Crocs; Singapore; On-site; SGD 24,000 - 32,000; Part time

Job summary

Crocs Singapore seeks a customer-focused retail associate to deliver outstanding service following the C.H.A.R.M. service model. You will assist customers, maintain store standards, and support daily store operations while learning across departments.

You will work in a fast-paced team, manage POS, stock replenishment, pricing and promotions, and participate in loyalty programs, ownership of cleanliness and visual standards, with asset protection in mind.

Qualifications

• 16 years of age or older.
• O Level qualification or higher.
• 1–2 years in retail preferred.
• Fluent English; other languages a plus.
• Able to work rotating shifts, including nights and holidays.
• Computer-literate; comfortable with POS and MS Office.

Responsibilities

• Deliver outstanding service to customers using the CROCS service model.
• Contribute to a positive team environment with ideas and concerns.
• Assist in multiple departments including consumer service, product knowledge, visual presentation, and stock room.
• Support daily retail operations: POS, stock replenishment, pricing, promotions, loyalty programs, cleanliness.
• Lead by example with sales-driven techniques; collaborate with Store Management.
• Adhere to Asset Protection policies and inventory control.

Skills

Customer service

Retail experience

English fluency

POS system operation

Teamwork

Education

O Level or above

Tools

POS system

MS Word

MS Excel

Email

Job description

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older
• Possess at least O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment