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Crocs Singapore Pte Ltd is seeking a Sales Associate to deliver outstanding customer service and drive in-store experiences. You will educate customers about products, support the store team, and contribute to achieving company goals during events and promotions.
The role offers growth opportunities in a fast-paced retail environment, with rotation across departments, POS operations, stock management, and loyalty program support. Fluency in English is required, with other languages a plus.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.
Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Must be 16 years or older
Possess at least O Level or above
Minimum 1 to 2 years of working experience, preferably in retail.
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment