Store Operations Lead - Training, Promotions & Service

NEXTBEAT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 34,000 - 40,000; Full time

Benefits offered by this job

14 Days annual leave

Annual Bonus

Performance Bonus

Job summary

Nextbeat Singapore Pte. Ltd. is seeking a store operations associate to manage daily store activities across multiple locations, ensuring a smooth customer experience.

You will assist with rostering, train the retail team, handle stock and promotions, and coordinate with marketing. The role requires 1–2 years in a similar role and Excel proficiency.

Salary is negotiable up to SGD 3,300 monthly with 14 days of annual leave plus performance bonuses.

Qualifications

• Minimum 1–2 years of working experience in similar capacity.
• Proficiency in Excel.

Responsibilities

• Manage daily store operations to ensure a seamless customer experience.
• Responsible for full staffing of the outlet (rostering).
• Train and assist retail sales team to provide best customer service.
• Identify and solve issues in-store operations and people operations promptly.
• Plan and manage in-store promotion events with marketing.
• Ensure FIFO stock replenishment to maintain quality and freshness.
• Maintain food safety and hygiene procedures.
• Maintenance of outlet and equipment.
• Be open to learning new things and enjoy learning journey.
• Job rotation between various departments

Skills

Customer service

Team coordination

Tools

Excel

Job description

Nextbeat Singapore Pte. Ltd. is seeking a store operations associate to manage daily store activities across multiple locations, ensuring a smooth customer experience.

You will assist with rostering, train the retail team, handle stock and promotions, and coordinate with marketing. The role requires 1–2 years in a similar role and Excel proficiency.

Salary is negotiable up to SGD 3,300 monthly with 14 days of annual leave plus performance bonuses.