Store Manager - New Launch Bakery

quess selection & services pte. ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

quess selection & services pte. ltd. seeks an experienced Store Manager to oversee a renowned bakery concept in Singapore.

You will lead daily operations, drive sales, and ensure exceptional customer experiences with a focus on Japanese hospitality standards. The role requires at least 3 years in a leadership store role within bakery, café, or retail settings. Strong team leadership, inventory control, and a customer-first mindset are essential; proficiency in Japanese is preferred for

Qualifications

• Minimum 3 years' experience in a Store Manager/Assistant Store Manager or similar leadership role within bakery, café, retail, hospitality, or F&B operations.
• Proven ability to lead teams and manage store performance.
• Strong customer service mindset with excellent interpersonal skills.
• Experience in inventory management, manpower planning, and sales operations.
• Passion for Japanese food culture and service excellence.
• Japanese language proficiency is preferred to liaise with Japanese stakeholders and communication with Japan headquarters.

Responsibilities

• Manage the day-to-day operations of the bakery outlet.
• Lead, motivate, and develop a high-performing store team.
• Ensure outstanding customer service and uphold Japanese hospitality standards.
• Drive sales performance and achieve store targets.
• Monitor inventory, stock ordering, wastage control, and cost management.
• Maintain high standards of food quality, hygiene, and operational excellence.
• Recruit, train, schedule, and evaluate team members.
• Handle customer feedback and resolve operational issues effectively.
• Work closely with senior management on new initiatives, promotions, and business growth strategies.

Skills

Store management

Leadership

Customer service

Inventory management

Sales operations

Japanese language proficiency

Job description

Seeking an experienced, passionate, and commercially driven Store Manager to spearhead the operations of an exciting and renowned Japanese bakery concept entering Singapore.

If you have a strong background in retail, bakery, café, or F&B operations and enjoy leading teams while delivering exceptional customer experiences, we invite you to be part of this exciting growth journey.

Key Responsibilities

• Manage the day-to-day operations of the bakery outlet.
• Lead, motivate, and develop a high-performing store team.
• Ensure outstanding customer service and uphold Japanese hospitality standards.
• Drive sales performance and achieve store targets.
• Monitor inventory, stock ordering, wastage control, and cost management.
• Maintain high standards of food quality, hygiene, and operational excellence.
• Recruit, train, schedule, and evaluate team members.
• Handle customer feedback and resolve operational issues effectively.
• Work closely with senior management on new initiatives, promotions, and business growth strategies.

Requirements

• Minimum 3 years' experience as a Store Manager, Assistant Store Manager, or similar leadership role within bakery, café, retail, hospitality, or F&B operations.
• Proven ability to lead teams and manage store performance.
• Strong customer service mindset with excellent interpersonal skills.
• Experience in inventory management, manpower planning, and sales operations.
• Passion for Japanese food culture and service excellence.
• Japanese language proficiency is preferred to liaise with Japanese stakeholders and support communication with the Japan headquarters.
• Native and non-native Japanese speakers with business communication proficiency are encouraged to apply.
• Energetic, hands-on, and able to thrive in a fast-paced environment.