Store Manager: Lead a Dynamic Retail Team & Drive Results

Swatch; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

Swatch Singapore is seeking a Store Manager to lead our retail team, delivering exceptional customer experiences and driving sales success. The role focuses on team leadership, performance analysis, and ongoing coaching to maintain high service standards.

The candidate should be sales-driven and customer-focused, with 2–3 years in retail management and the ability to thrive in a fast-paced environment. Weekend and rotating shifts are required.

Qualifications

• 2–3 years of experience in retail management.
• Sales-driven, customer-focused, and detail-oriented.
• Organized, proactive, and adaptable to a fast-paced retail environment.

Responsibilities

• Lead and motivate the retail team to meet and exceed sales and service targets.
• Monitor store performance, analyze trends, and implement action plans to drive results.
• Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
• Ensure high standards of customer service and handle customer feedback professionally.
• Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.
• Manage inventory accuracy, stock levels, and daily cash handling.
• Maintain store presentation, safety, and security standards.
• Submit accurate reports and updates.

Skills

Retail management

Sales-driven

Customer-focused

Leadership

Job description

Swatch Singapore is seeking a Store Manager to lead our retail team, delivering exceptional customer experiences and driving sales success. The role focuses on team leadership, performance analysis, and ongoing coaching to maintain high service standards.

The candidate should be sales-driven and customer-focused, with 2–3 years in retail management and the ability to thrive in a fast-paced environment. Weekend and rotating shifts are required.