Store Manager

Swatch; Singapore; Vor Ort; SGD 48.000 - 60.000; Vollzeit

Zusammenfassung

Swatch Singapore is seeking a Store Manager to lead our retail team, delivering exceptional customer experiences and driving sales success. The role focuses on team leadership, performance analysis, and ongoing coaching to maintain high service standards.

The candidate should be sales-driven and customer-focused, with 2–3 years in retail management and the ability to thrive in a fast-paced environment. Weekend and rotating shifts are required.

Qualifikationen

• 2–3 years of experience in retail management.
• Sales-driven, customer-focused, and detail-oriented.
• Organized, proactive, and adaptable to a fast-paced retail environment.

Aufgaben

• Lead and motivate the retail team to meet and exceed sales and service targets.
• Monitor store performance, analyze trends, and implement action plans to drive results.
• Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
• Ensure high standards of customer service and handle customer feedback professionally.
• Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.
• Manage inventory accuracy, stock levels, and daily cash handling.
• Maintain store presentation, safety, and security standards.
• Submit accurate reports and updates.

Kenntnisse

Retail management

Sales-driven

Customer-focused

Leadership

Jobbeschreibung

Swatch Ltd., launched in 1983 by Nicolas G. Hayek, is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. The brand maintains a strong presence in the world of sports with its commitment to snowboarding, freeskiing, surfing, beach volleyball and mountain bike slopestyle. Right from the start, Swatch connected with art and artists, and Swatch watches remain a prominent canvas for artists from a broad range of disciplines.

Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands.

Join the world of Swatch and bring energy, creativity, and passion to our team! We’re looking for a dynamic Store Manager to lead our retail team in delivering exceptional customer experiences and achieving sales success.

Lead and motivate theretail team to meet and exceed sales and service targets.

Monitor store performance, analyze trends, and implement action plans to drive results.

Coach and develop the retail team through ongoing training, performance reviews, and mentorship.

Ensure high standards of customer service and handle customer feedback professionally.

Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.

Manage inventory accuracy, stock levels, and daily cash handling.

Maintain store presentation, safety, and security standards.

Submit accurate reports and updates.

Profile

2–3 years of experience in retail management

Sales-driven, customer-focused, and detail-oriented.

Organized, proactive, and adaptable to a fast-paced retail environment.

Willing to work weekends, public holidays, and rotating shifts.

Professional requirements

Strong leadership, communication, and people management skills.

Languages

English and a local language is a plus.

Contact

Why Join Swatch?

At Swatch, We are always looking for new talent, people who are passionate about the brand and want to make great things happen, together, each and every day.

Join a global brand that values energy, teamwork, and style — and grow your career in a fun and inspiring environment.

The Swatch Group S.E.A. (S) Pte Ltd
No. 2 Boon Leat Terrace #06-01
04 Harbourside Building 2
Singapore 119844