Store Manager

Beyond The Vines; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Beyond The Vines in Singapore seeks a dynamic Store Manager to lead the retail team and drive performance aligned with brand values. You will foster a vibrant environment, mentor staff, and ensure consistent, radical service that enhances the customer experience across our fashion/lifestyle brand.

You will collaborate on retail strategy, monitor market trends, and manage day-to-day operations, inventory accuracy, and store presentation while inspiring the team to achieve sales goals and deliver

Qualifications

• 3-4 years of retail store management experience.
• Experience with fashion/lifestyle/e-commerce brands with a global presence.
• Ability to work weekends and public holidays.
• Energetic and self-motivated with strong customer service.
• Proven communication and mentoring skills.

Responsibilities

• Collaborate with the Retail Manager to develop and implement retail strategies.
• Review market trends and competitive analysis for sustainable growth.
• Conduct regular reviews to improve store operations and team culture.
• Mentor and coach both full-time and part-time staff with People Operations support.
• Lead customer experience and maintain brand culture through service language and tone.
• Oversee day-to-day store operations, inventory accuracy, and store appearance.

Skills

Retail leadership

Customer service

Team coaching

Merchandising

Inventory management

Tools

POS system

Job description

We have an exciting opportunity for a dynamic Store Manager to join our team! You’ll work closely with the Retail team to leverage performance indicators, adapting to daily business adjustments and challenges to ensure optimal performance that aligns with our company’ goals. We’re looking for a passionate advocate for our brand values—someone who can foster a vibrant environment that reflects our spirit and makes every customer interaction a celebration of what we stand for. Leading by example, you’ll ensure our service language and tone shine through, inspiring the team to deliver radical service that enhances the overall shopping experience at Beyond The Vines.

Responsibilities include:

Strategy

• Collaborate with the Retail Manager to develop, assess, and implement effective retail strategies based on the company’s directions.
• Review market trends and competitive analysis to ensure sustainable growth and adaptability in a dynamic retail environment.

People Development

• Conduct regular reviews to develop and implement strategies to continually improve store operations, service standards, and team culture.
• With the support of People Operations team, deal with issues that arise from staff or customers (complaints, grievances, etc.)

Service

• Leading by example, enhance customer experience by maintaining service standards and consistently communicating the brand’s culture through our service language and tone.
• Implementing community engagement projects such as store activations and initiatives to build brand love and loyalty on the retail front.

Operations

• Manage day-to-day store operations and optimise retail processes for improved productivity.
• Oversee general store administration and ensure compliance with policies and procedures.
• Achieve sales goals and enhance customer experience by leading the Brand Crew and Brand Leaders.
• Provide feedback for store inventory levels and ensure the highest level of inventory accuracy.
• Maintain outstanding store condition and optimal display of merchandise on floor by working closely with the Visual Merchandising team.

Requirements include:

• Minimally 3-4 years of experience in retail store management for similar fashion/lifestyle/e-commerce brands with a global presence.
• Working a variety of shifts, including weekends/public holidays.
• Energetic and self-motivated, with an emphasis and belief in strong customer service and experience.
• A dynamic communicator, you excel in mentoring and coaching both full-time and part-time retail crew.
• Keen understanding and interest in fashion/lifestyle trends and brands.
• Loves our brand!