Store Leader: Drive Sales, Service & Visual Merch

kate spade new york; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

kate spade new york is seeking a Store Manager in Singapore to maximize store productivity and profitability while leading a high-energy team dedicated to exceptional customer service.

You will develop plans to achieve sales and productivity goals, work with the Regional Leader to evaluate market information, and create strategies to impact store results. Outlet experience is a plus, and Microsoft Office proficiency is required.

Qualifications

• Minimum 5–7 years store management experience in retail or service industry.
• Experience in a fast-paced retail environment.
• Experience in Outlet environment will be a plus.
• Excellent client service and communication skills.
• Great team management skills and collaboration with cross-functional groups.

Responsibilities

• Takes ownership and accountability for store productivity and sales plans forecast
• Creates a high energy, sales and service focused environment
• Oversees the kate spade service environment within the store by offering constant feedback on service behaviors
• Manages relationships key stakeholders for smooth execution to achieve sales
• Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met
• Identifies underperforming store staff and takes focused action to manage development or counseling
• Recognizes and values individual performance and communicates appropriately
• Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results

Skills

Store leadership

Sales forecasting

Team development

Customer service

Visual merchandising

Tools

Microsoft Office

Job description

kate spade new york is seeking a Store Manager in Singapore to maximize store productivity and profitability while leading a high-energy team dedicated to exceptional customer service.

You will develop plans to achieve sales and productivity goals, work with the Regional Leader to evaluate market information, and create strategies to impact store results. Outlet experience is a plus, and Microsoft Office proficiency is required.