Statistical Specialist (Questionnaire Designer), Data Collection, MRSD

Ministry of Manpower; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Ministry of Manpower (MOM) in Singapore is seeking a Questionnaire Designer to craft respondent-centric surveys. You will translate stakeholder needs into practical data-collection solutions, design flows with effective branching, and ensure high data quality and user experience.

You will configure templates, conduct testing, monitor performance, and collaborate across teams to apply AI-assisted improvements.

Qualifications

• Training or experience in questionnaire design, survey methodology, data collection, statistics, behavioural science, or a related field.
• Strong analytical skills and the ability to turn complex needs into clear, respondent-friendly survey designs.
• Experience configuring and testing digital surveys; familiarity with survey platforms or low-code tools is advantageous.
• Strong communication, stakeholder-management, and project-management skills.
• Ability to work independently, explain design trade-offs, and apply AI and automation responsibly.

Responsibilities

• Engage policy, analytical, and operational stakeholders to translate information needs into practical survey requirements.
• Design respondent-centric questionnaires and survey flows that support information needs and improve data quality, response accuracy, and user experience.
• Configure and implement survey templates with effective branching, skip logic, validation rules, and error prompts while minimising duplicated logic, cognitive bias, misinterpretation, and respondent burden.
• Conduct user acceptance testing, assess feedback, and coordinate issue resolution with stakeholders.
• Monitor live survey performance and recommend improvements to questionnaire design, survey logic, respondent experience and data collection processes.
• Develop interviewer guides and training materials with survey trainers.
• Manage assigned survey solutions end to end, collaborate across teams, and apply suitable AI-assisted workflows to improve efficiency and quality.

Skills

Questionnaire design

Survey methodology

Data collection

Statistics

Behavioural science

Low-code tools

Tools

Survey platforms

Low-code development

Job description

What the role is:

The Questionnaire Designer develops respondent-centric surveys that translate stakeholder needs into practical, high-quality data-collection solutions. The role covers questionnaire design, survey configuration, testing, deployment, monitoring, and improvement.

What you will be working on:

• Engage policy, analytical, and operational stakeholders to translate information needs into practical survey requirements.
• Design respondent-centric questionnaires and survey flows that support information needs and improve data quality, response accuracy, and user experience.
• Configure and implement survey templates with effective branching, skip logic, validation rules, and error prompts while minimising duplicated logic, cognitive bias, misinterpretation, and respondent burden.
• Conduct user acceptance testing, assess feedback, and coordinate issue resolution with stakeholders.
• Monitor live survey performance and recommend improvements to questionnaire design, survey logic, respondent experience and data collection processes.
• Develop interviewer guides and training materials with survey trainers.
• Manage assigned survey solutions end to end, collaborate across teams, and apply suitable AI-assisted workflows to improve efficiency and quality.

What we are looking for:

• Training or experience in questionnaire design, survey methodology, data collection, statistics, behavioural science, or a related field.
• Strong analytical skills and the ability to turn complex needs into clear, respondent-friendly survey designs.
• Experience configuring and testing digital surveys; familiarity with survey platforms or low-code tools is advantageous.
• Strong communication, stakeholder-management, and project-management skills.
• Ability to work independently, explain design trade-offs, and apply AI and automation responsibly.

About Ministry of Manpower

Championing Human Potential for a Thriving SingaporeSingaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.