Questionnaire Design Lead — Data Collection & Survey Innovation

Ministry of Manpower; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Ministry of Manpower (MOM) in Singapore is seeking a Questionnaire Designer to craft respondent-centric surveys. You will translate stakeholder needs into practical data-collection solutions, design flows with effective branching, and ensure high data quality and user experience.

You will configure templates, conduct testing, monitor performance, and collaborate across teams to apply AI-assisted improvements.

Qualifications

• Training or experience in questionnaire design, survey methodology, data collection, statistics, behavioural science, or a related field.
• Strong analytical skills and the ability to turn complex needs into clear, respondent-friendly survey designs.
• Experience configuring and testing digital surveys; familiarity with survey platforms or low-code tools is advantageous.
• Strong communication, stakeholder-management, and project-management skills.
• Ability to work independently, explain design trade-offs, and apply AI and automation responsibly.

Responsibilities

• Engage policy, analytical, and operational stakeholders to translate information needs into practical survey requirements.
• Design respondent-centric questionnaires and survey flows that support information needs and improve data quality, response accuracy, and user experience.
• Configure and implement survey templates with effective branching, skip logic, validation rules, and error prompts while minimising duplicated logic, cognitive bias, misinterpretation, and respondent burden.
• Conduct user acceptance testing, assess feedback, and coordinate issue resolution with stakeholders.
• Monitor live survey performance and recommend improvements to questionnaire design, survey logic, respondent experience and data collection processes.
• Develop interviewer guides and training materials with survey trainers.
• Manage assigned survey solutions end to end, collaborate across teams, and apply suitable AI-assisted workflows to improve efficiency and quality.

Skills

Questionnaire design

Survey methodology

Data collection

Statistics

Behavioural science

Low-code tools

Tools

Survey platforms

Low-code development

Job description

Ministry of Manpower (MOM) in Singapore is seeking a Questionnaire Designer to craft respondent-centric surveys. You will translate stakeholder needs into practical data-collection solutions, design flows with effective branching, and ensure high data quality and user experience.

You will configure templates, conduct testing, monitor performance, and collaborate across teams to apply AI-assisted improvements.