Start-up Growth Manager

National University of Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The National University of Singapore is seeking a Landing Pad Manager for the PIER71 programme at the Kent Ridge Campus. You will oversee the Landing Pad, design offerings to drive startup growth, and assess outcomes to recommend improvements.

You will build partnerships with regional maritime entrepreneurship-support organisations, manage relationships with start-ups, and coordinate onboarding/offboarding with Finance/Admin, mentors, and investors to foster startup success.

Qualifications

• Strong relational and communication skills to secure trust and buy-in from multiple and cross cultural stakeholders.
• Team player who can galvanise support for owned initiatives and reciprocate across other initiatives/functions.
• Clear experience in establishing alignment and attribution between start-up support activities and organizational outcomes.

Responsibilities

• Oversee the PIER71 Landing Pad — a structured soft-landing initiative enabling start-ups with promising technologies and access to mentorship, fundraising, market entry, and ecosystem connectivity.
• Design and iterate offerings to drive start-up growth in revenue, capital access, team, and market expansion.
• Analyse effectiveness of offerings against PIER71 outcomes and make recommendations for improvement.
• Maintain and evolve the start-up engagement strategy and calendar across all PIER71 initiatives; grow start-up participation in mentorship, peer learning, and ecosystem events.
• Manage end-to-end relationships with Landing Pad start-ups, ensuring participation & retention, high satisfaction, and key metrics capture.
• Support start-up onboarding/offboarding processes with Finance/Admin.
• Grow and strengthen relationship with Landing Pad contributors (mentors, domain experts, consultants).
• Convert Landing Pad contributors into active inputs (mentoring hours, office hours, workshops, connections, investor readiness support).
• Equip and communicate regularly with Landing Pad contributors to ensure timely delivery of materials.

Skills

Stakeholder management

Cross-cultural communication

Project coordination

Relationship building

Multitasking

Education

Bachelor's degree in Business/Entrepreneurship

Job description

Company description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description

Key Responsibilities

Landing Pad Start-up Support (Core)

• Oversee the PIER71 Landing Pad — a structured soft-landing initiative enabling start-ups with promising technologies and clear commitment to access mentorship, fundraising, market entry, and ecosystem connectivity.
• Design and iterate offerings to drive start-up growth in key areas such as revenue, capital access, team, and market expansion.
• Analyse effectiveness of offerings against PIER71 outcomes (e.g. revenue growth, collaborations secured) and make recommendations for improvement.

Community Building

• Maintain and evolve the start-up engagement strategy and calendar across all PIER71 initiatives; grow start-up participation in mentorship, peer learning, and ecosystem events.
• Manage end-to-end relationships with Landing Pad start-ups, ensuring strong participation & retention rates, high satisfaction, key metrics capture, and ultimately start-up growth.
• Support start-up onboarding/offboarding processes with Finance/Admin (documents, checklists, turnaround times).
• Landing Pad contributor management
• Grow and strengthen relationship with Landing Pad contributors (e.g. mentors, domain experts, consultants).
• Convert Landing Pad contributors into active inputs (mentoring hours, office hours, workshops, connections, investor readiness support).
• Equip and communicate regularly with Landing Pad contributors to ensure they can support effectively (e.g. materials are prepared and distributed in timely manner).

Manage regional partners and channels (Americas)

• Build relationship and partnerships with maritime-related entrepreneurship-support organisations (ESOs) and government-linked entities via NUS Enterprise presence across both North & South America (i.e. BLOCK71 U.S.).
• Support the market entries of international start-ups from the Americas (inbound) and market expansion of local start-ups into the same regions (outbound).

Qualifications

• 3-5 years in startup ecosystem development or a related role
• Strong relational and communication skills to secure trust and buy-in from multiple and cross cultural stakeholders (founders, mentors, investors, institutional partners)
• Strong organisational skills with ability to multitask from start to finish
• Clear experience in establishing alignment and attribution between start-up support activities and organizational outcomes
• Team player who can galvanise support for owned initiatives and reciprocate across other initiatives/functions

Advantage:

• Familiarity with the maritime or deep-tech sector
• Exposure to cross-border startup support or market entry initiatives, preferably involving the Americas
• Bachelor's degree in Business, Entrepreneurship, or a related discipline

Please be informed that only shortlisted candidates will be notified.

More Information

Job Type: 2-year Contract

Location: Kent Ridge Campus

Organization: NUS Enterprise

Department : Ecosystem Development