(33996) Start-up Growth Manager

National University of Singapore; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

National University of Singapore’s NUS Enterprise seeks a dedicated Ecosystem Development professional to lead the Landing Pad Start-up Support and regional partner management at Kent Ridge Campus. You will shape programs that help startups access mentorship, funding, and market entry while coordinating across cross‑border ecosystems.

The role requires 3–5 years in startup ecosystem roles, strong relational abilities, and a collaborative mindset to drive measurable outcomes for the organization

Qualifications

• 3–5 years in startup ecosystem development or related role.
• Strong relational and communication skills to secure trust across stakeholders.
• Strong organisational skills with ability to multitask end-to-end.
• Clear experience in establishing alignment between start-up support activities and organizational outcomes.
• Team player capable of galvanising cross-functional support.

Responsibilities

• Oversee the Landing Pad Start-up Support and design offerings to aid startup growth in revenue, capital access, team and market expansion.
• Analyse effectiveness of offerings against PIER71 outcomes and make recommendations for improvement.
• Maintain and evolve the start-up engagement strategy and calendar across PIER71 initiatives; grow participation in mentorship, peer learning, and ecosystem events.
• Manage end-to-end relationships with Landing Pad start-ups; ensure high participation, satisfaction, metrics capture, and startup growth.
• Grow and strengthen relationships with Landing Pad contributors (mentors, domain experts, consultants); convert inputs into active mentoring, office hours, workshops, and investor readiness support.
• Equip and communicate regularly with contributors to ensure timely preparation and distribution of materials.

Skills

Relational & communication skills

Organisational skills

Multitasking

Cross-cultural collaboration

Team player

Education

Bachelor's degree in Business, Entrepreneurship, or related discipline

Job description

Key responsibilities

Landing Pad Start-up Support (Core)

• Oversee the PIER71 Landing Pad — a structured soft-landing initiative enabling start-ups with promising technologies and clear commitment to access mentorship, fundraising, market entry, and ecosystem connectivity.
• Design and iterate offerings to drive start-up growth in key areas such as revenue, capital access, team, and market expansion.
• Analyse effectiveness of offerings against PIER71 outcomes (e.g. revenue growth, collaborations secured) and make recommendations for improvement.

Community Building

• Maintain and evolve the start-up engagement strategy and calendar across all PIER71 initiatives; grow start-up participation in mentorship, peer learning, and ecosystem events.
• Manage end-to-end relationships with Landing Pad start-ups, ensuring strong participation & retention rates, high satisfaction, key metrics capture, and ultimately start-up growth.
• Support start-up onboarding/offboarding processes with Finance/Admin (documents, checklists, turnaround times).
• Landing Pad contributor management
• Grow and strengthen relationship with Landing Pad contributors (e.g. mentors, domain experts, consultants).
• Convert Landing Pad contributors into active inputs (mentoring hours, office hours, workshops, connections, investor readiness support).
• Equip and communicate regularly with Landing Pad contributors to ensure they can support effectively (e.g. materials are prepared and distributed in timely manner).

Manage regional partners and channels (Americas)

• Build relationship and partnerships with maritime-related entrepreneurship-support organisations (ESOs) and government-linked entities via NUS Enterprise presence across both North & South America (i.e. BLOCK71 U.S.).
• Support the market entries of international start-ups from the Americas (inbound) and market expansion of local start-ups into the same regions (outbound).

Requirements

• 3–5 years in startup ecosystem development or a related role
• Strong relational and communication skills to secure trust and buy-in from multiple and cross cultural stakeholders (founders, mentors, investors, institutional partners)
• Strong organisational skills with ability to multitask from start to finish
• Clear experience in establishing alignment and attribution between start-up support activities and organizational outcomes
• Team player who can galvanise support for owned initiatives and reciprocate across other initiatives/functions

Advantage

• Familiarity with the maritime or deep-tech sector
• Exposure to cross-border startup support or market entry initiatives, preferably involving the Americas
• Bachelor's degree in Business, Entrepreneurship, or a related discipline

Please be informed that only shortlisted candidates will be notified.

More Information

Job Type: 2-year Contract

Location:Kent Ridge Campus

Organization: NUS Enterprise

Department : Ecosystem Development