SRE Leader: Platform Reliability & AI Tools
Patsnap
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Patsnap in Singapore is seeking a hands-on SRE Leader with a strong software engineering background to build and lead the Singapore SRE team. You will combine team leadership with active involvement in technical design and development to improve reliability of Patsnap’s global SaaS platform and to build platforms, automation, and AI-enabled tools.
Your role includes establishing 24/7 on-call coverage, driving incident response, governance, observability, and release safety, and collaborating
Qualifications
- 8+ years of experience in software development, platform engineering, SRE, or related field; proven leadership of an engineering team.
- Strong programming skills in Java, Python, Go, or JavaScript/TypeScript with production delivery experience.
- Solid understanding of distributed systems, high-availability architectures, and SaaS platforms.
- Hands-on experience with AWS, Kubernetes, CI/CD, and observability; responsible for production operations and incident response.
- Experience applying AI tools or agents to engineering workflows and turning insights into repeatable practices.
- Strong technical judgment, ownership, and communication; ability to mentor engineers and drive cross-team delivery.
- Chinese language proficiency is an advantage.
Responsibilities
- Lead the Singapore SRE team, setting technical direction and delivery priorities.
- Improve reliability, security, scalability, and engineering efficiency of Patsnap’s SaaS platform.
- Lead end-to-end technical projects, contributing to design, development, and production rollout.
- Build internal platforms, developer tools, and automation to reduce repetitive work.
- Establish 24/7 on-call coverage and lead incident response and post-incident improvements.
- Strengthen service governance, observability, reliability targets, and release safety.
- Identify and deliver AI tool applications to measurably boost engineering productivity and quality.
- Collaborate with engineering, product, and security across Singapore, China, and other locations.
Skills
Tools
Job description
Patsnap in Singapore is seeking a hands-on SRE Leader with a strong software engineering background to build and lead the Singapore SRE team. You will combine team leadership with active involvement in technical design and development to improve reliability of Patsnap’s global SaaS platform and to build platforms, automation, and AI-enabled tools.
Your role includes establishing 24/7 on-call coverage, driving incident response, governance, observability, and release safety, and collaborating
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
