Sr Manager/Manager, Division of Informatics & Data

Tan Tock Seng Hospital; Singapore; On-site; SGD 140,000 - 190,000; Full time

Job summary

Tan Tock Seng Hospital is seeking a senior leader to drive digital transformation and informatics initiatives across the hospital's divisions. You will partner with clinical, operational and corporate stakeholders to improve patient care, data governance and decision-making through interoperable systems and robust governance structures.

You will lead governance activities, align stakeholders, and shape a strategic division agenda while building a high-performing team and promoting continuous

Qualifications

• Degree in Information Management, Information Systems, Health Informatics, Business, Healthcare Administration or related discipline.
• Experience in digital transformation, health informatics, data governance or related fields.
• Relevant supervisory or programme management experience in healthcare or digital transformation.

Responsibilities

• Lead digital, informatics and data initiatives supporting strategic priorities and transformation.
• Lead stakeholder engagement, project delivery and change management activities.
• Drive healthcare information exchange, interoperability and system integration with partners.
• Provide leadership for committees and cross-institutional initiatives across the division.
• Shape divisional strategy, develop team capabilities and drive continuous improvement.
• Lead and develop direct reports with coaching and performance management.

Skills

Leadership

Stakeholder engagement

Project management

Policy development

Data governance

Healthcare IT familiarity

Analytical thinking

Communication

Microsoft Office

Education

Degree in Information Management / Information Systems / Health Informatics

Tools

EMR systems

Analytics platforms

Healthcare IT systems

Job description

Job Description:

Join the Division of Informatics & Data (DID) and play a key role in shaping TTSH's digital future. You will work at the intersection of digital transformation, informatics, data governance and organisational change, partnering with clinical, operational and corporate stakeholders to drive initiatives that improve patient care, operational excellence and data-driven decision-making across the hospital.

Key Responsibilities

• Lead the planning, implementation and continuous improvement of digital, informatics and data initiatives that support the hospital's strategic priorities, transformation agenda and organisational outcomes.
• Lead stakeholder engagement, project delivery and change management activities, including business requirements analysis, workflow redesign, solution evaluation, implementation planning, organisational readiness, communications and benefits realisation.
• Drive initiatives relating to healthcare information exchange, interoperability and systems integration, working with stakeholders across TTSH, NHG, Synapxe and external partners to enhance information sharing, care coordination and digital connectivity.
• Provide leadership and oversight for informatics and data committees, steering groups, workgroups, knowledge management platforms and cross-institutional initiatives, ensuring effective decision-making, follow-through and accountability.
• Contribute as a member of the DID management team by shaping divisional strategy, developing team capabilities, fostering collaboration, and driving continuous improvement across the division.
• Lead and develop direct reports, providing coaching, mentoring and performance management to build a high-performing and engaged team.

Requirements

• Degree from a recognised university in Information Management, Information Systems, Health Informatics, Business, Healthcare Administration, Communications or a related discipline.
• Preferably 5-8 years of relevant experience in digital transformation, health informatics, data governance, healthcare operations, project management, organisational change, policy development or related fields.
• At least 3-5 years of supervisory, leadership or programme management experience, preferably within healthcare, healthcare technology or digital transformation environments.
• Familiarity with healthcare information systems, Electronic Medical Records (EMR), healthcare interoperability, information governance, analytics platforms or digital health technologies would be advantageous.
• Demonstrated experience leading complex projects, transformation programmes, governance initiatives or organisational change efforts involving multiple stakeholder groups.
• Excellent analytical, strategic thinking and problem-solving skills, with the ability to synthesise information and translate complex requirements into actionable outcomes.
• Excellent verbal and written communication skills, including policy development, executive reporting, governance papers and stakeholder communications.
• Proficient in Microsoft Office applications, including Outlook, Excel, Word and PowerPoint.
• Professional certifications in Health Informatics, Project Management (e.g. PMP), Change Management, Business Analysis or related disciplines will be an added advantage.