Asst Manager, Inpatient Operations

Tan Tock Seng Hospital; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tan Tock Seng Hospital is recruiting an Assistant Manager / Senior Executive to lead inpatient operational excellence through care transformation, process redesign, digitalisation, and workforce initiatives. Reporting to the Sr Manager / Manager, TTSH Inpatient Operations, you will drive change across wards and support services.

You will coordinate hospital transformation projects, partner with clinical and nursing leads, manage project lifecycles, analyse workflows, and provide data-driven

Qualifications

• Bachelor's degree or higher in a relevant discipline.
• 1-3 years in project management, healthcare operations, or transformation.
• Healthcare experience is advantageous.
• Strong analytical and problem-solving abilities.
• Proficient in stakeholder engagement and communication.
• Self-driven, adaptable, able to thrive in a dynamic environment.

Responsibilities

• Drive inpatient operational excellence through care transformation and process redesign.
• Coordinate transformation projects related to inpatient operations, including IT initiatives.
• Collaborate with Medical, Nursing, and Allied Health leads on care delivery models.
• Lead care redesign, automation, digitalisation, and job redesign with multidisciplinary teams.
• Manage project lifecycle from planning to procurement and funding applications.
• Analyse workflows to identify improvement opportunities and sustainable solutions.
• Monitor performance and prepare reports for data-driven decisions.
• Support departmental goals aligned with strategic priorities.

Skills

Analytical skills

Problem solving

Project management

Stakeholder engagement

Communication

MS Office

Education

Bachelor's degree or higher

Tools

Microsoft Office

Job description

Job Description

Reporting to the Sr Manager / Manager, TTSH Inpatient Operations, the Asst Manager / Sr Executive will drive inpatient operational excellence through care transformation, process redesign, digitalisation, and workforce sustainability initiatives.

Main Duties & Responsibilities

• Support and coordinate hospital transformation projects related to inpatient operations, including infrastructure, process improvement, and IT initiatives.
• Partner Medical, Nursing and Allied Health leads to drive Hospital without Walls strategy through innovative care delivery and operational models.
• Partner Nursing and multidisciplinary teams across ICU, HDU, General Wards, and TTSH Wards @ Ren Ci to implement care redesign, automation, digitalisation, and job redesign initiatives.
• Manage inpatient-related projects across the project lifecycle, including planning, implementation, monitoring, funding applications, and procurement.
• Analyse workflows, identify improvement opportunities, and implement sustainable solutions to enhance patient outcomes and operational efficiency.
• Engage and collaborate with clinical, nursing, operations, and support services stakeholders to drive change and achieve project objectives.
• Monitor project performance and prepare reports to support data-driven decision-making.
• Support departmental goals aligned with TTSH's strategic priorities.
• Undertake special projects and other duties as assigned.

Requirements

• Bachelor's degree or higher in a relevant discipline.
• 1-3 years of experience in project management, healthcare operations, process improvement, or transformation initiatives; healthcare experience is advantageous.
• Strong analytical, problem-solving, project management, and stakeholder engagement skills.
• Effective communication and interpersonal skills with the ability to work across multidisciplinary teams.
• Proficient in Microsoft Office applications.
• Self-driven, adaptable, and able to thrive in a dynamic environment.
• Candidates without prior experience but with strong learning agility and interest in healthcare transformation are welcome to apply.
• More experienced candidates may be considered for a senior role.