Asst Manager, Inpatient Operations

NHG Health; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

NHG Health in Singapore invites applications for an Assistant Manager / Senior Executive to lead inpatient transformation initiatives that enhance care delivery and operational efficiency. You will oversee projects from planning to implementation, collaborate with Medical, Nursing and Allied Health teams, and push digitalisation and workforce sustainability across ICU, HDU and general wards.

A Bachelor's degree and 1–3 years in healthcare operations or project management are required; strong

Qualifications

• Bachelor's degree or higher in a relevant discipline.
• 1–3 years of experience in project management, healthcare operations, process improvement, or transformation initiatives; healthcare experience is advantageous.
• Strong analytical, problem-solving, project management, and stakeholder engagement skills.
• Effective communication and interpersonal skills with the ability to work across multidisciplinary teams.

Responsibilities

• Support and coordinate hospital transformation projects related to inpatient operations, including infrastructure, process improvement, and IT initiatives.
• Partner Medical, Nursing and Allied Health leads to drive Hospital without Walls strategy through innovative care delivery and operational models.
• Partner Nursing and multidisciplinary teams across ICU, HDU, General Wards, and TTSH Wards @ Ren Ci to implement care redesign, automation, digitalisation, and job redesign initiatives.
• Manage inpatient-related projects across the project lifecycle, including planning, implementation, monitoring, funding applications, and procurement.
• Analyse workflows, identify improvement opportunities, and implement sustainable solutions to enhance patient outcomes and operational efficiency.
• Engage and collaborate with clinical, nursing, operations, and support services stakeholders to drive change and achieve project objectives.
• Monitor project performance and prepare reports to support data-driven decision-making.
• Support departmental goals aligned with TTSH's strategic priorities.
• Undertake special projects and other duties as assigned.

Skills

Analytical thinking

Problem solving

Project management

Stakeholder engagement

Communication skills

Microsoft Office

Education

Bachelor's degree or higher in a relevant discipline

Tools

Microsoft Office

Job description

Reporting to the Sr Manager / Manager, TTSH Inpatient Operations, the Asst Manager / Sr Executive will drive inpatient operational excellence through care transformation, process redesign, digitalisation, and workforce sustainability initiatives.

Main Duties & Responsibilities

• Support and coordinate hospital transformation projects related to inpatient operations, including infrastructure, process improvement, and IT initiatives.
• Partner Medical, Nursing and Allied Health leads to drive Hospital without Walls strategy through innovative care delivery and operational models.
• Partner Nursing and multidisciplinary teams across ICU, HDU, General Wards, and TTSH Wards @ Ren Ci to implement care redesign, automation, digitalisation, and job redesign initiatives.
• Manage inpatient-related projects across the project lifecycle, including planning, implementation, monitoring, funding applications, and procurement.
• Analyse workflows, identify improvement opportunities, and implement sustainable solutions to enhance patient outcomes and operational efficiency.
• Engage and collaborate with clinical, nursing, operations, and support services stakeholders to drive change and achieve project objectives.
• Monitor project performance and prepare reports to support data-driven decision-making.
• Support departmental goals aligned with TTSH's strategic priorities.
• Undertake special projects and other duties as assigned.

Requirements

• Bachelor's degree or higher in a relevant discipline.
• 1-3 years of experience in project management, healthcare operations, process improvement, or transformation initiatives; healthcare experience is advantageous.
• Strong analytical, problem-solving, project management, and stakeholder engagement skills.
• Effective communication and interpersonal skills with the ability to work across multidisciplinary teams.
• Proficient in Microsoft Office applications.
• Self-driven, adaptable, and able to thrive in a dynamic environment.
• Candidates without prior experience but with strong learning agility and interest in healthcare transformation are welcome to apply.
• More experienced candidates may be considered for a senior role.