Specialist I - Engineering

IDS Medical Systems; Singapore; On-site; SGD 52,000 - 70,000; Full time

Job summary

IDS Medical Systems in Singapore is seeking a diligent Field Service Engineer to support on-site hospital equipment maintenance, testing, commissioning, and preventive/warranty service.

You will coordinate with customers for repairs and spare parts, prepare job sheets, and ensure timely on-site turnaround during office hours, with standby duties after hours when required.

Responsibilities

• Assist in ongoing projects and maintenance of equipment.
• Carry out warranty, preventive maintenance, & breakdown service jobs assigned
• Testing and Commission of equipment.
• Pre-delivery checks and assembly of equipment.
• Co-ordinate with customers for all repairs, quotations for repair and spare parts.
• Meeting organization goal to turnaround within 4 - 10 hours on site during office hours on weekdays.
• Able to work independently in a Hospital environment and as and when required, to perform duty after office hours, including standby duties.
• Familiarize with relevant local regulatory standard such as Workplace Safety and Health Act (WSH Act) and ensure compliance.
• Familiarize with the relevant GDPMD / ISO procedure & always operate within the guideline.
• Prepare job sheets, seek customers approval/confirmation, co-ordinate with SOM to invoice with correct spare parts.
• Ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holding.
• Familiarize with all risk management processes and ensure compliance at site.
• Responsible to do it right first time and be aligned to aim for zero complaints.
• Attend all training or re-training identified and contributes to continual improvement by giving constructive feedback to manufacturer.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job description

• To assist in ongoing Projects and maintenance of equipment.
• Carry out all warranty, preventive maintenance, & breakdown service jobs assigned
• Testing and Commission of equipment.
• Pre-delivery checks and assembly of equipment.
• Co-ordinate with customers for all repairs, quotations for repair and spare parts.
• Meeting organization goal to turnaround within 4 - 10 hours on site during office hours on weekdays.
• Able to work independently in a Hospital environment and as and when required, to perform duty after office hours, including standby duties.
• Familiarize with relevant local regulatory standard such as Workplace Safety and Health Act (WSH Act) and ensure compliance.
• Familiarize with the relevant GDPMD / ISO procedure & always operate within the guideline.
• Prepare job sheets, seek customers approval/confirmation, co-ordinate with SOM to invoice with correct spare parts.
• Ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holding.
• Familiarize with all risk management processes and ensure compliance at site.
• Responsible to do it right first time and be aligned to aim for zero complaints.
• Attend all training or re-training identified and contributes to continual improvement by giving constructive feedback to manufacturer.
• Any other duties and responsibilities as and when assigned by immediate superior or management.