Technical Support Specialist

HEALTHCARE ESSENTIALS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Healthcare Essentials Pte. Ltd. seeks an on-site field service professional to maintain capital equipment across hospital facilities in Singapore. You will perform scheduled maintenance, troubleshoot on site, and liaise with hospital BME departments.

You will also conduct training for BME staff on software updates and upgrades, explore value-added service partnerships, coordinate with the sales team for trials and new setups, and ensure safety compliance in OT/ICU and care floors.

Responsibilities

• Perform scheduled maintenance on capital equipment on site.
• Liaise with BME department of all hospitals for any equipment on trial/placement/acquired capital equipment.
• On-site troubleshooting where applicable.
• Conduct training for BME to better equip them with our capital equipment capabilities, from software updates to upgrades.
• Offer our value-added service partnerships across all hospitals related to our capital equipment.
• Liaise with sales team to ensure equipment on trial and setup of new equipment are duly executed.
• To perform all due diligence to ensure equipment are safe to use in the OT/ ICU/ any other care floor areas of the hospital within Singapore.
• On site case support if required.

Job description

Primary Responsibilities and Job Scope.

• Perform scheduled maintenance schedule forcapital equipment on site.


• Liase with BME department of all hospitals forany equipment on trial/ placement/ acquired capital equipment.


• On site troubleshooting where applicable.


• Conduct training for BME to better equip themwith our capital equipment capabilities, from software updates to upgrades.


• Offer our value-added service partnershipsacross all hospitals related to our capital equipment.


• Liase with sales team to ensure equipment ontrial and setup of new equipment are duly executed.


• To perform all due diligence to ensure equipmentare safe to use in the OT/ ICU/ any other care floor areas of the hospital within Singapore.


• On site case support if required.