Specialist, HR (Employee Experience) - 1 Year Contract

Scoot; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

Scoot is seeking an Employee Experience Specialist to support Flight and Cabin Crew Operations and other staff across the employee lifecycle, from onboarding to offboarding, ensuring a seamless and engaging journey.

You will be the primary HR contact for Crew, maintain accurate employee data in HR systems, and collaborate with Finance Payroll and other specialists to reengineer processes and uplift the employee experience. A passion for aviation is a plus.

Qualifications

• Bachelor’s degree in HR or a related field.
• 3–4 years of HR-related experience.
• Deep knowledge of government and statutory regulations.
• Proven track record in delivering best-in-class employee experience and process improvements.
• Detail-oriented with strong organizational and project planning skills.

Responsibilities

• Manage onboarding to offboarding for our Crew.
• Be the main HR contact for Crew with a service-minded approach.
• Maintain data integrity for Crew in HR systems.
• Prepare and issue letters for confirmation, extension, promotion, and renewals.
• Support work passes related matters and documentation.
• Collaborate on projects with Finance Payroll and other HR partners to improve processes.

Skills

HR experience

Regulatory knowledge

Interpersonal skills

Project management

Attention to detail

Independent work

Team collaboration

Aviation interest

Education

Degree in HR or related field

Tools

HRIS systems

Job description

Summary

As a HR Shared Services function, the Employee Experience team has a hand in every pie at Scoot, crafting a workplace experience that authentically reflects the mission, vision, and values of the company; creating memorable, meaningful, and purposeful connections; building a team of service-minded stewards that work on behalf of the workforce; delivering tools and technology to enable seamless workflow, and instilling enthusiasm if not excitement for the work at hand.

The Employee Experience Specialist is part of a small team that is primarily responsible for supporting Flight and Cabin Crew Operations and other categories of employees, including everything from preboarding to offboarding, and everything in-between as part of the employee lifecycle, furthering the team's objective of delivering a best-in-class employee experience. As part of a dynamic HR team in delivering a holistic Employee Experience, this incumbent will be expected to manage other HR & company-wide administrative tasks.

Job Description

Key Responsibilities:

• Manage the administrative requirements from onboarding to offboarding of our Crew


• Main POC for HR-related queries for Crew, ensuring best-in-class support experience throughout lifecycle events (conversions, confirmations, renewals etc) with a service-mindset


• Maintain data integrity for Crew on HR Systems (personal info, leave admin, bonus payments, salary adjustments etc)


• Track, prepare and issue relevant letter for confirmation, extension, promotion and contract renewal


• Support in all work passes related matters/documentation.


• Participate in projects to collaborate with Finance Payroll, Business Partners, and other specialist areas within the HR team on various HR support matters, proposing and influencing solutions to reengineer processes to improve the Employee Experience


• Join in HR projects & initiatives that drives the enhancing of Employee Experience.


• Support any other HR activities

Skills/Experience/Competencies Required:

• Passionate about HR and people


• Degree and preferred in relevant HR fields


• 3-4 years of HR-related experience


• Deep-rooted knowledge of government & statutory regulations


• Proven experience in providing a best-in-class employee experience and process improvement initiatives


• Detail-oriented, with excellent organisational and project planning and execution skills


• Demonstrated success managing multiple projects and deadlines simultaneously and seamlessly adapting to evolving business priorities


• Excellent inter-personal skills


• Possess a positive attitude; resourceful and self-motivated


• Able to work independently with minimum supervision, in a team, and cross-functionally with other teams


• Excels in a fun-loving, yet driven environment


• Passion in aviation a bonus